ModalAI Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    No able to update the time using time-sync

    Ask your questions right here!
    2
    27
    1611
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • tomT
      tom admin
      last edited by

      @Aldo-Castro-Freire Interesting, form what I can see, everything looks like it's running correctly on the software side since you're able to get an IP just fine but the internet connection itself doesn't work...

      What does your antenna situation look like?

      1 Reply Last reply Reply Quote 0
      • Aldo Castro FreireA
        Aldo Castro Freire
        last edited by Aldo Castro Freire

        modem-min.png
        it was power-off at the moment of the photo

        1 Reply Last reply Reply Quote 0
        • tomT
          tom admin
          last edited by

          @Aldo-Castro-Freire Okay that looks normal. Can you try testing the SIM card in another device such as a cellphone to verify it can establish a valid network connection at your location?

          1 Reply Last reply Reply Quote 0
          • Aldo Castro FreireA
            Aldo Castro Freire
            last edited by

            it is working fine on my phone

            1 Reply Last reply Reply Quote 0
            • Aldo Castro FreireA
              Aldo Castro Freire
              last edited by

              7329aa22-886d-4a18-a79b-be1474d214df-image.png

              I saw the wlan has a number for some odd reason

              1 Reply Last reply Reply Quote 0
              • tomT
                tom admin
                last edited by

                @Aldo-Castro-Freire Looks like wlan0 is in softap mode, try doing ifconfig wlan0 down and then pinging. I wonder if the routing is getting confused

                1 Reply Last reply Reply Quote 0
                • Aldo Castro FreireA
                  Aldo Castro Freire
                  last edited by Aldo Castro Freire

                  9ffe526b-3b31-4204-869c-5afdf70ef7aa-image.png

                  after that ping just hangs there

                  1 Reply Last reply Reply Quote 0
                  • tomT
                    tom admin
                    last edited by

                    @Aldo-Castro-Freire Next thing to try

                    Disable the voxl-modem service from running automatically with:

                    systemctl disable voxl-modem
                    

                    Then reboot your VOXL with:

                    reboot
                    

                    (or power cycle)

                    Then ADB back in and run:

                    voxl-modem-start.sh
                    

                    and paste that output here as well as open a new shell and see if you're able to ping

                    1 Reply Last reply Reply Quote 0
                    • tomT
                      tom admin
                      last edited by

                      This would be running through what the voxl-modem service does in the background but gives us better visibility

                      1 Reply Last reply Reply Quote 0
                      • Aldo Castro FreireA
                        Aldo Castro Freire
                        last edited by

                        this is my output
                        b0a6e235-93ef-4560-9921-726b7d6a6587-image.png

                        but it does not update time and no access to internet

                        1 Reply Last reply Reply Quote 0
                        • tomT
                          tom admin
                          last edited by

                          @Aldo-Castro-Freire From what I can see, everything looks good on both the hardware and the software side. It's possible it's an issue with the carrier.

                          We use GoogleFi for all of our testing so I unfortunately can't provide any guidance on anything related to your carrier.

                          1 Reply Last reply Reply Quote 0
                          • Aldo Castro FreireA
                            Aldo Castro Freire
                            last edited by

                            Today I tried using another provider for the SIM and it connected to the internet. Not sure where to start debugging this cause it is getting an IP, but I figure it needs internet access to get the time ?

                            1 Reply Last reply Reply Quote 0
                            • First post
                              Last post
                            Powered by NodeBB | Contributors