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  3. Malfunction the J connector on VOXL 2 investigation

Malfunction the J connector on VOXL 2 investigation

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  • W will.huang.oksi

    To whom it may concern,

    Is there a command or diagnostic procedure to verify the operational status of the J port on a VOXL2?

    Details:
    We have integrated a board that includes a radio device with the VOXL2 via the J port. Initially, the VOXL2 detected the connection and the interface appeared as eth0. However, this VOXL2 has since stopped recognizing the connection. When the same board and radio device are tested with a different VOXL2, the connection is detected normally, which suggests the problem is isolated to this particular unit.

    Could you advise on tools, commands, or logs that can be used to determine whether the J port hardware or the associated network interface on this VOXL2 is functioning correctly?

    Please let me know if you need more details or questions
    Thank you.

    tomT Online
    tomT Online
    tom
    admin
    wrote on last edited by
    #2

    @will-huang-oksi Can you be more clear on which connector you're referring to? https://docs.modalai.com/voxl2-connectors/

    W 1 Reply Last reply
    0
    • tomT tom

      @will-huang-oksi Can you be more clear on which connector you're referring to? https://docs.modalai.com/voxl2-connectors/

      W Offline
      W Offline
      will.huang.oksi
      Contributor
      wrote on last edited by
      #3

      @tom

      we use this board
      https://www.modalai.com/products/m0151?variant=47083939791152
      with the Doodle lab nano radio
      https://doodlelabs.com/product/nano-mesh-rider-radio/

      Thank you for the quick response and please let me know if any further quesitons.

      tomT 1 Reply Last reply
      0
      • W will.huang.oksi

        @tom

        we use this board
        https://www.modalai.com/products/m0151?variant=47083939791152
        with the Doodle lab nano radio
        https://doodlelabs.com/product/nano-mesh-rider-radio/

        Thank you for the quick response and please let me know if any further quesitons.

        tomT Online
        tomT Online
        tom
        admin
        wrote on last edited by
        #4

        @will-huang-oksi Take a look here at MCBL-0085: https://docs.modalai.com/cable-datasheets/#mcbl-00085
        The add-on board you're using it not capable of providing enough power for the doodle modem and this may be the cause of your issues.

        7cdcf70c-3aca-4490-a141-703b314b1904-image.png

        tomT 1 Reply Last reply
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        • tomT tom

          @will-huang-oksi Take a look here at MCBL-0085: https://docs.modalai.com/cable-datasheets/#mcbl-00085
          The add-on board you're using it not capable of providing enough power for the doodle modem and this may be the cause of your issues.

          7cdcf70c-3aca-4490-a141-703b314b1904-image.png

          tomT Online
          tomT Online
          tom
          admin
          wrote on last edited by
          #5

          @tom 3a996e79-e11a-407c-aced-3e9cea2a3807-image.png

          W 1 Reply Last reply
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          • tomT tom

            @tom 3a996e79-e11a-407c-aced-3e9cea2a3807-image.png

            W Offline
            W Offline
            will.huang.oksi
            Contributor
            wrote on last edited by
            #6

            @tom
            Thank you for the quick response.
            However,
            it doesn't explain why the same board with the same doodle lab nano radio works with the VOXL 2 previously ( just suddenly doesn't work anymore ) and work with other VOXL 2.

            And
            we are using
            https://techlibrary.doodlelabs.com/doodle-labs-nano-oem-mesh-rider-radio-24002482-mhz

            It doesn't require that much power
            8b15be7c-1e6c-4c43-ab08-6131d478a5ac-image.png

            please let me know if any misunderstanding, any suggestion, or any command/method we can use to verify the J port
            Thank you.

            VinnyV 1 Reply Last reply
            0
            • W will.huang.oksi

              @tom
              Thank you for the quick response.
              However,
              it doesn't explain why the same board with the same doodle lab nano radio works with the VOXL 2 previously ( just suddenly doesn't work anymore ) and work with other VOXL 2.

              And
              we are using
              https://techlibrary.doodlelabs.com/doodle-labs-nano-oem-mesh-rider-radio-24002482-mhz

              It doesn't require that much power
              8b15be7c-1e6c-4c43-ab08-6131d478a5ac-image.png

              please let me know if any misunderstanding, any suggestion, or any command/method we can use to verify the J port
              Thank you.

              VinnyV Offline
              VinnyV Offline
              Vinny
              ModalAI Team
              wrote on last edited by
              #7

              Hi @will-huang-oksi
              That board was not designed for 8W support.
              Please use the suggested products for Doodle Labs products. As you see, it creates uncertainty and questions we cannot easily answer without a full investigation and analysis in our labs.
              Thanks!
              Vinny

              W 1 Reply Last reply
              0
              • VinnyV Vinny

                Hi @will-huang-oksi
                That board was not designed for 8W support.
                Please use the suggested products for Doodle Labs products. As you see, it creates uncertainty and questions we cannot easily answer without a full investigation and analysis in our labs.
                Thanks!
                Vinny

                W Offline
                W Offline
                will.huang.oksi
                Contributor
                wrote on last edited by
                #8

                Hello @Vinny
                thank you for the response.

                I understand and appreciate your point about the incorrect power configuration,
                and we will definitely work on addressing that.

                However,
                the same board with the same Doodle Nano works properly on other VOXL2 units.
                This suggests that even with the incorrect power, the Doodle Nano remains functional and can still communicate with other Doodle Nano devices.

                For this reason, we’d like to investigate whether the J port itself is still functioning.
                Could you suggest any methods we can use in our lab to verify if the J port on this particular VOXL2 is operational?
                Or besides the power configuration part, any other spec you would recommend we investigate?

                VinnyV 1 Reply Last reply
                0
                • W will.huang.oksi

                  Hello @Vinny
                  thank you for the response.

                  I understand and appreciate your point about the incorrect power configuration,
                  and we will definitely work on addressing that.

                  However,
                  the same board with the same Doodle Nano works properly on other VOXL2 units.
                  This suggests that even with the incorrect power, the Doodle Nano remains functional and can still communicate with other Doodle Nano devices.

                  For this reason, we’d like to investigate whether the J port itself is still functioning.
                  Could you suggest any methods we can use in our lab to verify if the J port on this particular VOXL2 is operational?
                  Or besides the power configuration part, any other spec you would recommend we investigate?

                  VinnyV Offline
                  VinnyV Offline
                  Vinny
                  ModalAI Team
                  wrote on last edited by
                  #9

                  Hi @will-huang-oksi

                  Sorry there is not much else I can offer. I'd need to have the HW in my hands to diagnose.

                  I'd start with the basics, Power. It is possible you blew the VBUS protection circuit that feeds J3 VBUS. It is also possible that GPIO_157 which enables VBUS on J3 is not correctly set in SW.
                  However, I still ask you discontinue use of M0151 for Doodle as you will have problems in the future and we cannot continue to support that.

                  Please follow the guidance listed in our cable page for Doodle. Those boards listed do not use the "VBUS" from J3 (rather we power switch the 5V DC Local with proper Hub monitoring), so you can likely recover proper functionality and continue with your efforts.
                  Thanks!

                  W 1 Reply Last reply
                  0
                  • VinnyV Vinny

                    Hi @will-huang-oksi

                    Sorry there is not much else I can offer. I'd need to have the HW in my hands to diagnose.

                    I'd start with the basics, Power. It is possible you blew the VBUS protection circuit that feeds J3 VBUS. It is also possible that GPIO_157 which enables VBUS on J3 is not correctly set in SW.
                    However, I still ask you discontinue use of M0151 for Doodle as you will have problems in the future and we cannot continue to support that.

                    Please follow the guidance listed in our cable page for Doodle. Those boards listed do not use the "VBUS" from J3 (rather we power switch the 5V DC Local with proper Hub monitoring), so you can likely recover proper functionality and continue with your efforts.
                    Thanks!

                    W Offline
                    W Offline
                    will.huang.oksi
                    Contributor
                    wrote on last edited by
                    #10

                    Hello @Vinny
                    thank you for the clear guidance and I will keep you posted after our experiment.

                    W 1 Reply Last reply
                    0
                    • W will.huang.oksi

                      Hello @Vinny
                      thank you for the clear guidance and I will keep you posted after our experiment.

                      W Offline
                      W Offline
                      will.huang.oksi
                      Contributor
                      wrote on last edited by
                      #11

                      Hello @Vinny

                      After checking with my coworkers, we confirmed that the Doodle Nano radio receives 5 V power through its connection to the ModalAI ESC, not as I previously described. Sorry for the earlier confusion.

                      Does this clarification help you suggest the next step we can take for verification?

                      We also refreshed the SDK on the VOXL2, but the issue persists, so we can likely rule out software as a potential root cause.

                      Looking forward to hearing from you. Please let me know if any further questions.

                      VinnyV 1 Reply Last reply
                      0
                      • W will.huang.oksi

                        Hello @Vinny

                        After checking with my coworkers, we confirmed that the Doodle Nano radio receives 5 V power through its connection to the ModalAI ESC, not as I previously described. Sorry for the earlier confusion.

                        Does this clarification help you suggest the next step we can take for verification?

                        We also refreshed the SDK on the VOXL2, but the issue persists, so we can likely rule out software as a potential root cause.

                        Looking forward to hearing from you. Please let me know if any further questions.

                        VinnyV Offline
                        VinnyV Offline
                        Vinny
                        ModalAI Team
                        wrote on last edited by
                        #12

                        Hi @will-huang-oksi
                        Are you willing to share some pics? Might be a cabling issue (GND loop or lack of a common GND), or some other intermittent connection causing your problems.
                        It really is hard to debug without seeing the setup.

                        Thanks!
                        Vinny

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