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  3. Malfunction the J connector on VOXL 2 investigation

Malfunction the J connector on VOXL 2 investigation

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  • W Offline
    W Offline
    will.huang.oksi
    Contributor
    wrote on last edited by
    #1

    To whom it may concern,

    Is there a command or diagnostic procedure to verify the operational status of the J port on a VOXL2?

    Details:
    We have integrated a board that includes a radio device with the VOXL2 via the J port. Initially, the VOXL2 detected the connection and the interface appeared as eth0. However, this VOXL2 has since stopped recognizing the connection. When the same board and radio device are tested with a different VOXL2, the connection is detected normally, which suggests the problem is isolated to this particular unit.

    Could you advise on tools, commands, or logs that can be used to determine whether the J port hardware or the associated network interface on this VOXL2 is functioning correctly?

    Please let me know if you need more details or questions
    Thank you.

    tomT 1 Reply Last reply
    0
    • W will.huang.oksi

      To whom it may concern,

      Is there a command or diagnostic procedure to verify the operational status of the J port on a VOXL2?

      Details:
      We have integrated a board that includes a radio device with the VOXL2 via the J port. Initially, the VOXL2 detected the connection and the interface appeared as eth0. However, this VOXL2 has since stopped recognizing the connection. When the same board and radio device are tested with a different VOXL2, the connection is detected normally, which suggests the problem is isolated to this particular unit.

      Could you advise on tools, commands, or logs that can be used to determine whether the J port hardware or the associated network interface on this VOXL2 is functioning correctly?

      Please let me know if you need more details or questions
      Thank you.

      tomT Online
      tomT Online
      tom
      admin
      wrote on last edited by
      #2

      @will-huang-oksi Can you be more clear on which connector you're referring to? https://docs.modalai.com/voxl2-connectors/

      W 1 Reply Last reply
      0
      • tomT tom

        @will-huang-oksi Can you be more clear on which connector you're referring to? https://docs.modalai.com/voxl2-connectors/

        W Offline
        W Offline
        will.huang.oksi
        Contributor
        wrote on last edited by
        #3

        @tom

        we use this board
        https://www.modalai.com/products/m0151?variant=47083939791152
        with the Doodle lab nano radio
        https://doodlelabs.com/product/nano-mesh-rider-radio/

        Thank you for the quick response and please let me know if any further quesitons.

        tomT 1 Reply Last reply
        0
        • W will.huang.oksi

          @tom

          we use this board
          https://www.modalai.com/products/m0151?variant=47083939791152
          with the Doodle lab nano radio
          https://doodlelabs.com/product/nano-mesh-rider-radio/

          Thank you for the quick response and please let me know if any further quesitons.

          tomT Online
          tomT Online
          tom
          admin
          wrote on last edited by
          #4

          @will-huang-oksi Take a look here at MCBL-0085: https://docs.modalai.com/cable-datasheets/#mcbl-00085
          The add-on board you're using it not capable of providing enough power for the doodle modem and this may be the cause of your issues.

          7cdcf70c-3aca-4490-a141-703b314b1904-image.png

          tomT 1 Reply Last reply
          0
          • tomT tom

            @will-huang-oksi Take a look here at MCBL-0085: https://docs.modalai.com/cable-datasheets/#mcbl-00085
            The add-on board you're using it not capable of providing enough power for the doodle modem and this may be the cause of your issues.

            7cdcf70c-3aca-4490-a141-703b314b1904-image.png

            tomT Online
            tomT Online
            tom
            admin
            wrote on last edited by
            #5

            @tom 3a996e79-e11a-407c-aced-3e9cea2a3807-image.png

            W 1 Reply Last reply
            0
            • tomT tom

              @tom 3a996e79-e11a-407c-aced-3e9cea2a3807-image.png

              W Offline
              W Offline
              will.huang.oksi
              Contributor
              wrote on last edited by
              #6

              @tom
              Thank you for the quick response.
              However,
              it doesn't explain why the same board with the same doodle lab nano radio works with the VOXL 2 previously ( just suddenly doesn't work anymore ) and work with other VOXL 2.

              And
              we are using
              https://techlibrary.doodlelabs.com/doodle-labs-nano-oem-mesh-rider-radio-24002482-mhz

              It doesn't require that much power
              8b15be7c-1e6c-4c43-ab08-6131d478a5ac-image.png

              please let me know if any misunderstanding, any suggestion, or any command/method we can use to verify the J port
              Thank you.

              VinnyV 1 Reply Last reply
              0
              • W will.huang.oksi

                @tom
                Thank you for the quick response.
                However,
                it doesn't explain why the same board with the same doodle lab nano radio works with the VOXL 2 previously ( just suddenly doesn't work anymore ) and work with other VOXL 2.

                And
                we are using
                https://techlibrary.doodlelabs.com/doodle-labs-nano-oem-mesh-rider-radio-24002482-mhz

                It doesn't require that much power
                8b15be7c-1e6c-4c43-ab08-6131d478a5ac-image.png

                please let me know if any misunderstanding, any suggestion, or any command/method we can use to verify the J port
                Thank you.

                VinnyV Offline
                VinnyV Offline
                Vinny
                ModalAI Team
                wrote on last edited by
                #7

                Hi @will-huang-oksi
                That board was not designed for 8W support.
                Please use the suggested products for Doodle Labs products. As you see, it creates uncertainty and questions we cannot easily answer without a full investigation and analysis in our labs.
                Thanks!
                Vinny

                W 1 Reply Last reply
                0
                • VinnyV Vinny

                  Hi @will-huang-oksi
                  That board was not designed for 8W support.
                  Please use the suggested products for Doodle Labs products. As you see, it creates uncertainty and questions we cannot easily answer without a full investigation and analysis in our labs.
                  Thanks!
                  Vinny

                  W Offline
                  W Offline
                  will.huang.oksi
                  Contributor
                  wrote on last edited by
                  #8

                  Hello @Vinny
                  thank you for the response.

                  I understand and appreciate your point about the incorrect power configuration,
                  and we will definitely work on addressing that.

                  However,
                  the same board with the same Doodle Nano works properly on other VOXL2 units.
                  This suggests that even with the incorrect power, the Doodle Nano remains functional and can still communicate with other Doodle Nano devices.

                  For this reason, we’d like to investigate whether the J port itself is still functioning.
                  Could you suggest any methods we can use in our lab to verify if the J port on this particular VOXL2 is operational?
                  Or besides the power configuration part, any other spec you would recommend we investigate?

                  VinnyV 1 Reply Last reply
                  0
                  • W will.huang.oksi

                    Hello @Vinny
                    thank you for the response.

                    I understand and appreciate your point about the incorrect power configuration,
                    and we will definitely work on addressing that.

                    However,
                    the same board with the same Doodle Nano works properly on other VOXL2 units.
                    This suggests that even with the incorrect power, the Doodle Nano remains functional and can still communicate with other Doodle Nano devices.

                    For this reason, we’d like to investigate whether the J port itself is still functioning.
                    Could you suggest any methods we can use in our lab to verify if the J port on this particular VOXL2 is operational?
                    Or besides the power configuration part, any other spec you would recommend we investigate?

                    VinnyV Offline
                    VinnyV Offline
                    Vinny
                    ModalAI Team
                    wrote on last edited by
                    #9

                    Hi @will-huang-oksi

                    Sorry there is not much else I can offer. I'd need to have the HW in my hands to diagnose.

                    I'd start with the basics, Power. It is possible you blew the VBUS protection circuit that feeds J3 VBUS. It is also possible that GPIO_157 which enables VBUS on J3 is not correctly set in SW.
                    However, I still ask you discontinue use of M0151 for Doodle as you will have problems in the future and we cannot continue to support that.

                    Please follow the guidance listed in our cable page for Doodle. Those boards listed do not use the "VBUS" from J3 (rather we power switch the 5V DC Local with proper Hub monitoring), so you can likely recover proper functionality and continue with your efforts.
                    Thanks!

                    W 1 Reply Last reply
                    0
                    • VinnyV Vinny

                      Hi @will-huang-oksi

                      Sorry there is not much else I can offer. I'd need to have the HW in my hands to diagnose.

                      I'd start with the basics, Power. It is possible you blew the VBUS protection circuit that feeds J3 VBUS. It is also possible that GPIO_157 which enables VBUS on J3 is not correctly set in SW.
                      However, I still ask you discontinue use of M0151 for Doodle as you will have problems in the future and we cannot continue to support that.

                      Please follow the guidance listed in our cable page for Doodle. Those boards listed do not use the "VBUS" from J3 (rather we power switch the 5V DC Local with proper Hub monitoring), so you can likely recover proper functionality and continue with your efforts.
                      Thanks!

                      W Offline
                      W Offline
                      will.huang.oksi
                      Contributor
                      wrote on last edited by
                      #10

                      Hello @Vinny
                      thank you for the clear guidance and I will keep you posted after our experiment.

                      W 1 Reply Last reply
                      0
                      • W will.huang.oksi

                        Hello @Vinny
                        thank you for the clear guidance and I will keep you posted after our experiment.

                        W Offline
                        W Offline
                        will.huang.oksi
                        Contributor
                        wrote on last edited by
                        #11

                        Hello @Vinny

                        After checking with my coworkers, we confirmed that the Doodle Nano radio receives 5 V power through its connection to the ModalAI ESC, not as I previously described. Sorry for the earlier confusion.

                        Does this clarification help you suggest the next step we can take for verification?

                        We also refreshed the SDK on the VOXL2, but the issue persists, so we can likely rule out software as a potential root cause.

                        Looking forward to hearing from you. Please let me know if any further questions.

                        VinnyV 1 Reply Last reply
                        0
                        • W will.huang.oksi

                          Hello @Vinny

                          After checking with my coworkers, we confirmed that the Doodle Nano radio receives 5 V power through its connection to the ModalAI ESC, not as I previously described. Sorry for the earlier confusion.

                          Does this clarification help you suggest the next step we can take for verification?

                          We also refreshed the SDK on the VOXL2, but the issue persists, so we can likely rule out software as a potential root cause.

                          Looking forward to hearing from you. Please let me know if any further questions.

                          VinnyV Offline
                          VinnyV Offline
                          Vinny
                          ModalAI Team
                          wrote on last edited by
                          #12

                          Hi @will-huang-oksi
                          Are you willing to share some pics? Might be a cabling issue (GND loop or lack of a common GND), or some other intermittent connection causing your problems.
                          It really is hard to debug without seeing the setup.

                          Thanks!
                          Vinny

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