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  4. LTE - Modem Works But Cannot Ping

LTE - Modem Works But Cannot Ping

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  • vmassagueV Offline
    vmassagueV Offline
    vmassague
    wrote on last edited by
    #5

    In my case, I double-checked with the cellphone to have the same APN since I am using a custom one, but still no success. I tried with two different modules and VOXL boards.

    FYI, I am connecting the LTE antennas one in Antenna (main) and the other to Antenna (diversity)

    1 Reply Last reply
    0
    • derrick0799D derrick0799

      Ok. I wasn’t sure if I was missing a step in setting this up. I too have verified that the SIM card works and receives data in a different device. I have the V2-Modem, WP7610 Sierra Wireless. I am also connecting to the Verizon “vzwinternet” APN if this detail would further help understand my issue.

      tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #6

      @derrick0799 Are you using the LTE V2 Add-on or Stand Alone?

      derrick0799D 1 Reply Last reply
      0
      • tomT Offline
        tomT Offline
        tom
        admin
        wrote on last edited by tom
        #7

        @vmassague Are you using the LTE V2 Add-on or Stand Alone? And you're using the Sierra 7607 modem correct?

        vmassagueV 1 Reply Last reply
        0
        • tomT tom

          @derrick0799 Are you using the LTE V2 Add-on or Stand Alone?

          derrick0799D Offline
          derrick0799D Offline
          derrick0799
          Contributor
          wrote on last edited by
          #8

          @tom, I am using the add-on

          tomT 1 Reply Last reply
          0
          • tomT tom

            @vmassague Are you using the LTE V2 Add-on or Stand Alone? And you're using the Sierra 7607 modem correct?

            vmassagueV Offline
            vmassagueV Offline
            vmassague
            wrote on last edited by
            #9

            @tom I'm using the Add-on also and I'm using the Sierra 7607

            tomT 1 Reply Last reply
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            • derrick0799D derrick0799

              @tom, I am using the add-on

              tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #10

              @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

              Then run voxl-modem-start.sh manually so I can see the full output?

              derrick0799D 2 Replies Last reply
              0
              • vmassagueV vmassague

                @tom I'm using the Add-on also and I'm using the Sierra 7607

                tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #11

                @vmassague Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

                Then run voxl-modem-start.sh manually so I can see the full output?

                1 Reply Last reply
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                • tomT tom

                  @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

                  Then run voxl-modem-start.sh manually so I can see the full output?

                  derrick0799D Offline
                  derrick0799D Offline
                  derrick0799
                  Contributor
                  wrote on last edited by
                  #12

                  @tom, sure. It will be later this evening before I am able to do so.

                  tomT 1 Reply Last reply
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                  • derrick0799D derrick0799

                    @tom, sure. It will be later this evening before I am able to do so.

                    tomT Offline
                    tomT Offline
                    tom
                    admin
                    wrote on last edited by
                    #13

                    @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

                    / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                    AT+CGDCONT?
                    +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
                    +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                    +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
                    

                    In this case, my APN is h2g2 for GoogleFi

                    derrick0799D 1 Reply Last reply
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                    • tomT tom

                      @derrick0799 Can you disable the voxl-modem service from running with systemctl disable voxl-modem and reboot your voxl.

                      Then run voxl-modem-start.sh manually so I can see the full output?

                      derrick0799D Offline
                      derrick0799D Offline
                      derrick0799
                      Contributor
                      wrote on last edited by
                      #14

                      @tom I ran 'systemctl disable voxl-modem' and reboot voxl then...
                      yocto:~$ voxl-modem-start.sh

                      VOXL detected...

                      Initializing v2 modem...

                      Waiting for ttyUSB2...
                      ttyUSB2

                      Initalizing cellular connection...
                      Configuring GPIO to pull modem out of reset
                      Waiting for the diag serial port(/dev/ttyUSB0) to activate
                      checking for serial port: /dev/ttyUSB0
                      /dev/ttyUSB0 is available
                      Verifying existence of QMI port(/dev/cdc-wdm0)
                      checking for serial port: /dev/cdc-wdm0
                      /dev/cdc-wdm0 is available
                      Unstick QMI countdown: 10
                      Unstick QMI countdown: 9
                      Unstick QMI countdown: 8
                      Unstick QMI countdown: 7
                      Unstick QMI countdown: 6
                      "12253379280"
                      Checking for system registration
                      Attempt: 1
                      {
                      "registration": "registered",
                      "plmn_mcc": 311,
                      "plmn_mnc": 480,
                      "plmn_description": "Verizon ",
                      "roaming": false
                      }

                      response: [{
                      "registration": "registered",
                      "plmn_mcc": 311,
                      "plmn_mnc": 480,
                      "plmn_description": "Verizon ",
                      "roaming": false
                      }
                      ]
                      Successfully registered with the network
                      Starting network
                      "No effect"
                      Checking connection status
                      Connection is up
                      Using the DHCP client to get an IP address
                      udhcpc (v1.23.2) started
                      Sending discover...
                      Sending select for 100.68.239.240...
                      Lease of 100.68.239.240 obtained, lease time 7200

                      1 Reply Last reply
                      0
                      • tomT tom

                        @derrick0799 @vmassague Another thing for both of you to check is to see if the APN is indeed set correctly, you can do this with the following command:

                        / # echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                        AT+CGDCONT?
                        +CGDCONT: 1,"IP","h2g2","0.0.0.0",0,0,0,0
                        +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                        +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1
                        

                        In this case, my APN is h2g2 for GoogleFi

                        derrick0799D Offline
                        derrick0799D Offline
                        derrick0799
                        Contributor
                        wrote on last edited by
                        #15

                        @tom said in LTE - Modem Works But Cannot Ping:

                        echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                        yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                        AT+CGDCONT?
                        +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                        +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                        +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                        OK

                        tomT 1 Reply Last reply
                        0
                        • tomT Offline
                          tomT Offline
                          tom
                          admin
                          wrote on last edited by
                          #16

                          @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                          Also, can I see the output of route -n?

                          Same for you @vmassague something to try.

                          derrick0799D 1 Reply Last reply
                          0
                          • derrick0799D derrick0799

                            @tom said in LTE - Modem Works But Cannot Ping:

                            echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2

                            yocto:~$ echo -ne "AT+CGDCONT?\r" | busybox microcom -t 1000 /dev/ttyUSB2
                            AT+CGDCONT?
                            +CGDCONT: 1,"IP","vzwinternet","0.0.0.0",0,0,0,0
                            +CGDCONT: 2,"IPV4V6","ims","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,0
                            +CGDCONT: 3,"IPV4V6","sos","0.0.0.0.0.0.0.0.0.0.0.0.0.0.0.0",0,0,0,1

                            OK

                            tomT Offline
                            tomT Offline
                            tom
                            admin
                            wrote on last edited by
                            #17

                            @derrick0799 Looks like APN is setting correctly so that's good

                            1 Reply Last reply
                            0
                            • tomT tom

                              @derrick0799 Do you have WiFi connected? If so, try disabling it with ifconfig wlan0 down and seeing if you can then ping.

                              Also, can I see the output of route -n?

                              Same for you @vmassague something to try.

                              derrick0799D Offline
                              derrick0799D Offline
                              derrick0799
                              Contributor
                              wrote on last edited by
                              #18

                              @tom after disabling wlan0,
                              / # ping 8.8.8.8
                              connect: Network is unreachable

                              / # route -n
                              Kernel IP routing table
                              Destination Gateway Genmask Flags Metric Ref Use Iface
                              172.17.0.0 0.0.0.0 255.255.0.0 U 0 0 0 docker0
                              / #

                              1 Reply Last reply
                              0
                              • tomT Offline
                                tomT Offline
                                tom
                                admin
                                wrote on last edited by
                                #19

                                @derrick0799 What does ifconfig show?

                                derrick0799D 1 Reply Last reply
                                0
                                • tomT tom

                                  @derrick0799 What does ifconfig show?

                                  derrick0799D Offline
                                  derrick0799D Offline
                                  derrick0799
                                  Contributor
                                  wrote on last edited by
                                  #20

                                  @tom
                                  / # ifconfig
                                  docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                                  inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                                  inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                                  UP BROADCAST MULTICAST MTU:1500 Metric:1
                                  RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                                  TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                                  collisions:0 txqueuelen:0
                                  RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                                  lo Link encap:Local Loopback
                                  inet addr:127.0.0.1 Mask:255.0.0.0
                                  inet6 addr: ::1/128 Scope:Host
                                  UP LOOPBACK RUNNING MTU:65536 Metric:1
                                  RX packets:609376 errors:0 dropped:0 overruns:0 frame:0
                                  TX packets:609376 errors:0 dropped:0 overruns:0 carrier:0
                                  collisions:0 txqueuelen:0
                                  RX bytes:65142775 (62.1 MiB) TX bytes:65142775 (62.1 MiB)

                                  / #

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                                  0
                                  • tomT Offline
                                    tomT Offline
                                    tom
                                    admin
                                    wrote on last edited by
                                    #21

                                    @derrick0799 Is that the output after running voxl-modem-start.sh?

                                    1 Reply Last reply
                                    0
                                    • tomT Offline
                                      tomT Offline
                                      tom
                                      admin
                                      wrote on last edited by
                                      #22

                                      At that point, you should be seeing something similar to:

                                      wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                                inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                                UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                                RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                                TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                                collisions:0 txqueuelen:1000 
                                                RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                      
                                      derrick0799D 2 Replies Last reply
                                      0
                                      • tomT tom

                                        At that point, you should be seeing something similar to:

                                        wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                                  inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                                  UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                                  RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                                  TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                                  collisions:0 txqueuelen:1000 
                                                  RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                        
                                        derrick0799D Offline
                                        derrick0799D Offline
                                        derrick0799
                                        Contributor
                                        wrote on last edited by
                                        #23

                                        @tom I think my problem was that the wifi was connected when I ran the voxl-modem-start.sh
                                        Now that I am connect with adb everything started working when I re-ran voxl-modem-start.sh. It is pinging as it should.

                                        1 Reply Last reply
                                        0
                                        • tomT tom

                                          At that point, you should be seeing something similar to:

                                          wwan0     Link encap:UNSPEC  HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00  
                                                    inet addr:30.60.23.115  P-t-P:30.60.23.115  Mask:255.255.255.248
                                                    UP POINTOPOINT RUNNING NOARP MULTICAST  MTU:1500  Metric:1
                                                    RX packets:33 errors:0 dropped:0 overruns:0 frame:0
                                                    TX packets:55 errors:0 dropped:0 overruns:0 carrier:0
                                                    collisions:0 txqueuelen:1000 
                                                    RX bytes:3214 (3.1 KiB)  TX bytes:4672 (4.5 KiB)
                                          
                                          derrick0799D Offline
                                          derrick0799D Offline
                                          derrick0799
                                          Contributor
                                          wrote on last edited by
                                          #24

                                          @tom
                                          / # ifconfig
                                          docker0 Link encap:Ethernet HWaddr 02:42:77:DF:4E:80
                                          inet addr:172.17.0.1 Bcast:0.0.0.0 Mask:255.255.0.0
                                          inet6 addr: fe80::42:77ff:fedf:4e80/64 Scope:Link
                                          UP BROADCAST MULTICAST MTU:1500 Metric:1
                                          RX packets:0 errors:0 dropped:0 overruns:0 frame:0
                                          TX packets:2 errors:0 dropped:0 overruns:0 carrier:0
                                          collisions:0 txqueuelen:0
                                          RX bytes:0 (0.0 B) TX bytes:140 (140.0 B)

                                          lo Link encap:Local Loopback
                                          inet addr:127.0.0.1 Mask:255.0.0.0
                                          inet6 addr: ::1/128 Scope:Host
                                          UP LOOPBACK RUNNING MTU:65536 Metric:1
                                          RX packets:1472332 errors:0 dropped:0 overruns:0 frame:0
                                          TX packets:1472332 errors:0 dropped:0 overruns:0 carrier:0
                                          collisions:0 txqueuelen:0
                                          RX bytes:155328799 (148.1 MiB) TX bytes:155328799 (148.1 MiB)

                                          wwan0 Link encap:UNSPEC HWaddr 00-00-00-00-00-00-00-00-00-00-00-00-00-00-00-00
                                          inet addr:100.76.95.21 P-t-P:100.76.95.21 Mask:255.255.255.252
                                          UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1
                                          RX packets:2 errors:0 dropped:0 overruns:0 frame:0
                                          TX packets:2713 errors:0 dropped:0 overruns:0 carrier:0
                                          collisions:0 txqueuelen:1000
                                          RX bytes:612 (612.0 B) TX bytes:1304344 (1.2 MiB)

                                          / # ping 8.8.8.8
                                          PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
                                          64 bytes from 8.8.8.8: icmp_req=1 ttl=113 time=34.3 ms
                                          64 bytes from 8.8.8.8: icmp_req=2 ttl=113 time=35.1 ms
                                          64 bytes from 8.8.8.8: icmp_req=3 ttl=113 time=34.0 ms
                                          64 bytes from 8.8.8.8: icmp_req=4 ttl=113 time=27.1 ms
                                          64 bytes from 8.8.8.8: icmp_req=5 ttl=113 time=31.1 ms
                                          64 bytes from 8.8.8.8: icmp_req=6 ttl=113 time=36.5 ms
                                          64 bytes from 8.8.8.8: icmp_req=7 ttl=113 time=24.0 ms

                                          Thanks @Tom

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