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    USB3

    Ask your questions right here!
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    • V
      voxltester
      last edited by voxltester 6 Aug 2024, 21:52 6 Aug 2024, 21:51

      I am following https://docs.modalai.com/voxl2-usb3-uart-add-on-user-guide/
      I have a samsung usb storage (https://www.samsung.com/us/computing/memory-storage/usb-flash-drives/usb-3-0-flash-drive-bar-32gb-muf-32ba-muf-32ba-am/)

      formatted as Ext4 . But no detected usb storage on VOXL2.
      The connection is exactly the same as the example.

      voxl2:/$ lsusb -t
      /:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 10000M
      /:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=xhci-hcd/1p, 480M
      

      Version of VOXL2

      voxl2:/$ voxl-version 
      --------------------------------------------------------------------------------
      system-image: 1.7.8-M0054-14.1a-perf
      kernel:       #1 SMP PREEMPT Fri May 17 23:29:23 UTC 2024 4.19.125
      --------------------------------------------------------------------------------
      hw platform:  M0054
      mach.var:     1.0.0
      --------------------------------------------------------------------------------
      voxl-suite:   1.3.1
      --------------------------------------------------------------------------------
      

      Any thought?

      A 1 Reply Last reply 8 Aug 2024, 18:58 Reply Quote 0
      • V voxltester deleted this topic on 6 Aug 2024, 21:55
      • V voxltester restored this topic on 6 Aug 2024, 21:58
      • A
        Alex Kushleyev ModalAI Team @voxltester
        last edited by 8 Aug 2024, 18:58

        @voxltester , does VOXL2 detect any other devices (USB2.0, USB3.0) using the same USB3 add-on?

        Alex

        V 1 Reply Last reply 9 Aug 2024, 21:08 Reply Quote 0
        • V
          voxltester @Alex Kushleyev
          last edited by 9 Aug 2024, 21:08

          @Alex-Kushleyev nothing detected.

          A 1 Reply Last reply 13 Aug 2024, 20:40 Reply Quote 0
          • A
            Alex Kushleyev ModalAI Team @voxltester
            last edited by 13 Aug 2024, 20:40

            @voxltester , I am sorry to hear that - if you are not able to get any devices working on the USB3 port, perhaps the add-on board is not functioning correctly. You may want to submit an RMA and get a replacement. www.modalai.com/rma

            V 1 Reply Last reply 21 Aug 2024, 04:03 Reply Quote 0
            • V
              voxltester @Alex Kushleyev
              last edited by 21 Aug 2024, 04:03

              @Alex-Kushleyev
              Thanks for the information. What kind of USB3 add-on will work for this?

              A V 2 Replies Last reply 22 Aug 2024, 03:25 Reply Quote 0
              • A
                Alex Kushleyev ModalAI Team @voxltester
                last edited by 22 Aug 2024, 03:25

                @voxltester , my understanding is that the board you have originally purchased should work for this, so it might be defective, if it is not able to detect any USB devices.

                Maybe @Vinny can take a look?

                Alex

                1 Reply Last reply Reply Quote 0
                • V
                  Vinny ModalAI Team @voxltester
                  last edited by 22 Aug 2024, 03:57

                  Hi @voxltester
                  Are you able to post a high res photo of the USB breakout board, both top and bottom?
                  Could save you the time and hassle of an RMA with a good high quality photo I can inspect.

                  The board was tested and passed before shipping, but these boards do have some small parts on that that are susceptible to damage if the board is dropped or if a tool or other item hits into it.

                  Thanks!

                  1 Reply Last reply Reply Quote 0
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