Sentinel 5G voxl-modem-start.sh error

[tom]

@JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

[JustinDev23]

@tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

[tom]

@JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

[JustinDev23]

@tom
voxl2:/$ voxl-version

system-image: 1.4.1-M0054-14.1a-perf
kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

hw version: M0054

voxl-suite: 0.9.4

Packages:
Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
Last Updated: 2023-03-13 21:50:05
List:
libmodal-cv 0.2.3
libmodal-exposure 0.0.7
libmodal-journal 0.2.1
libmodal-json 0.4.3
libmodal-pipe 2.8.2
libqrb5165-io 0.1.0
libvoxl-cci-direct 0.1.5
libvoxl-cutils 0.1.1
mv-voxl 0.1-r0
qrb5165-bind 0.1-r0
qrb5165-dfs-server 0.1.0
qrb5165-imu-server 0.5.0
qrb5165-slpi-test-sig 01-r0
qrb5165-system-tweaks 0.1.5
qrb5165-tflite 2.8.0-2
voxl-bind 0.0.1
voxl-camera-calibration 0.2.3
voxl-camera-server 1.3.5
voxl-cpu-monitor 0.3.0
voxl-docker-support 1.2.4
voxl-gphoto2-server 0.0.10
voxl-jpeg-turbo 2.1.3-4
voxl-libgphoto2 0.0.4
voxl-libuvc 1.0.7
voxl-logger 0.3.4
voxl-mavlink 0.1.0
voxl-mavlink-server 0.3.0
voxl-modem 0.16.2-202210261800
voxl-mongoose 7.7.0-1
voxl-mpa-to-ros 0.3.6
voxl-mpa-tools 0.7.6
voxl-opencv 4.5.5-1
voxl-portal 0.4.2
voxl-px4 1.12.31
voxl-px4-imu-server 0.1.2
voxl-qvio-server 0.8.2
voxl-remote-id 0.0.5
voxl-streamer 0.4.1
voxl-suite 0.9.4
voxl-tag-detector 0.0.4
voxl-tflite-server 0.3.1
voxl-utils 1.2.2
voxl-uvc-server 0.1.3
voxl-vision-px4 1.4.0
voxl2-system-image 1.4.1-r0
voxl2-wlan 1.0-r0

[JustinDev23]

I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

Not sure if that helps but i feel like it is a step in the right direction.

Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

[tom]

@JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

[JustinDev23]

@tom is there a way to force this removal?

voxl2:/$ dpkg -r voxl-modem
dpkg: dependency problems prevent removal of voxl-modem:
voxl-suite depends on voxl-modem (>= 0.16.1).

dpkg: error processing package voxl-modem (--remove):
dependency problems - not removing
Errors were encountered while processing:
voxl-modem

[JustinDev23]

@tom i got it to remove with a force-all -r

[JustinDev23]

@tom this resolved the issue. i also used the newer voxl-modem 0.16.2

[tom]

@JustinDev23 So you are able to get a network connection going now?

[tom]

@JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

[JustinDev23]

good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

[tom]

@JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.