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    Sentinel 5G voxl-modem-start.sh error

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    • T
      tom admin
      last edited by 14 Mar 2023, 16:58

      @JustinDev23 What do you see with quectel-CM -s vzwinternet? Do you get the same result?

      J 1 Reply Last reply 14 Mar 2023, 17:00 Reply Quote 0
      • J
        JustinDev23 @tom
        last edited by 14 Mar 2023, 17:00

        @tom correct same result,

        [03-13_22:36:25:808] Quectel_QConnectManager_Linux_V1.6.0.24
        [03-13_22:36:25:811] Find /sys/bus/usb/devices/2-1.1 idVendor=0x2c7c idProduct=0x800, bus=0x002, dev=0x003
        [03-13_22:36:25:812] Auto find qmichannel = /dev/cdc-wdm0
        [03-13_22:36:25:812] Auto find usbnet_adapter = wwan0
        [03-13_22:36:25:812] netcard driver = qmi_wwan, driver version = 22-Aug-2005
        [03-13_22:36:25:812] Modem works in QMI mode
        [03-13_22:36:25:836] cdc_wdm_fd = 7
        [03-13_22:36:25:926] Get clientWDS = 15
        [03-13_22:36:25:958] Get clientDMS = 1
        [03-13_22:36:25:989] Get clientNAS = 4
        [03-13_22:36:26:022] Get clientUIM = 1
        [03-13_22:36:26:053] Get clientWDA = 1
        [03-13_22:36:26:086] requestBaseBandVersion RM502QAEAAR11A04M4G
        [03-13_22:36:26:214] requestGetSIMStatus SIMStatus: SIM_READY
        [03-13_22:36:26:214] requestSetProfile[1] vzwnetwork///0
        [03-13_22:36:26:278] requestGetProfile[1] vzwnetwork///0
        [03-13_22:36:26:310] requestRegistrationState2 MCC: 310, MNC: 260, PS: Detached, DataCap: UNKNOW
        [03-13_22:36:26:342] requestQueryDataCall IPv4ConnectionStatus: DISCONNECTED
        [03-13_22:36:26:342] ifconfig wwan0 0.0.0.0
        [03-13_22:36:26:370] ifconfig wwan0 down

        1 Reply Last reply Reply Quote 0
        • T
          tom admin
          last edited by 14 Mar 2023, 17:05

          @JustinDev23 Okay thanks, In the past I know Verizon didn't support this Quectel modem, I was following this thread to see if there was a resolution but it seems like there is some conflicting information: https://forums.quectel.com/t/rm502q-ae-is-not-supported-by-verizon/11882/7

          Do you have any other SIM cards you can use? We use Google Fi for our internal use as it is quite easy to get a bunch of SIMs on data only contracts with them (it uses the T-Mobile mobile network)

          J 1 Reply Last reply 14 Mar 2023, 17:13 Reply Quote 0
          • J
            JustinDev23 @tom
            last edited by 14 Mar 2023, 17:13

            @tom , this was what was provided to me, but we did see the same issue with a Private Celona 5G network. AT Commands showed it had registered and still didn't provide data connection.

            1 Reply Last reply Reply Quote 0
            • T
              tom admin
              last edited by 14 Mar 2023, 17:15

              @JustinDev23 What VOXL SDK do you have loaded for reference? If you could post the output of voxl-version

              J 1 Reply Last reply 14 Mar 2023, 17:20 Reply Quote 0
              • J
                JustinDev23 @tom
                last edited by 14 Mar 2023, 17:20

                @tom
                voxl2:/$ voxl-version

                system-image: 1.4.1-M0054-14.1a-perf
                kernel: #1 SMP PREEMPT Thu Oct 13 17:48:16 UTC 2022 4.19.125

                hw version: M0054

                voxl-suite: 0.9.4

                Packages:
                Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-0.9/binary-arm64/
                Last Updated: 2023-03-13 21:50:05
                List:
                libmodal-cv 0.2.3
                libmodal-exposure 0.0.7
                libmodal-journal 0.2.1
                libmodal-json 0.4.3
                libmodal-pipe 2.8.2
                libqrb5165-io 0.1.0
                libvoxl-cci-direct 0.1.5
                libvoxl-cutils 0.1.1
                mv-voxl 0.1-r0
                qrb5165-bind 0.1-r0
                qrb5165-dfs-server 0.1.0
                qrb5165-imu-server 0.5.0
                qrb5165-slpi-test-sig 01-r0
                qrb5165-system-tweaks 0.1.5
                qrb5165-tflite 2.8.0-2
                voxl-bind 0.0.1
                voxl-camera-calibration 0.2.3
                voxl-camera-server 1.3.5
                voxl-cpu-monitor 0.3.0
                voxl-docker-support 1.2.4
                voxl-gphoto2-server 0.0.10
                voxl-jpeg-turbo 2.1.3-4
                voxl-libgphoto2 0.0.4
                voxl-libuvc 1.0.7
                voxl-logger 0.3.4
                voxl-mavlink 0.1.0
                voxl-mavlink-server 0.3.0
                voxl-modem 0.16.2-202210261800
                voxl-mongoose 7.7.0-1
                voxl-mpa-to-ros 0.3.6
                voxl-mpa-tools 0.7.6
                voxl-opencv 4.5.5-1
                voxl-portal 0.4.2
                voxl-px4 1.12.31
                voxl-px4-imu-server 0.1.2
                voxl-qvio-server 0.8.2
                voxl-remote-id 0.0.5
                voxl-streamer 0.4.1
                voxl-suite 0.9.4
                voxl-tag-detector 0.0.4
                voxl-tflite-server 0.3.1
                voxl-utils 1.2.2
                voxl-uvc-server 0.1.3
                voxl-vision-px4 1.4.0
                voxl2-system-image 1.4.1-r0
                voxl2-wlan 1.0-r0

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                • J
                  JustinDev23
                  last edited by 14 Mar 2023, 18:32

                  I just loaded the voxl-modem package to a raspberry pi 3 with a sixfab carrier/quectel EG25G modem with the same verizon sim and it connected.

                  Not sure if that helps but i feel like it is a step in the right direction.

                  Is there a way to flush the voxl-modem package from voxl2 and reinstall it?

                  1 Reply Last reply Reply Quote 0
                  • T
                    tom admin
                    last edited by 14 Mar 2023, 18:39

                    @JustinDev23 Well that's an entirely different set of hardware / modem so I'm not sure the two can really be compared.

                    I doubt you screwed up the package itself (quectel-CM is a standalone binary that is installed as part of the package) but if you really want to try that you can do dpkg -r voxl-modem and dpkg -i /data/voxl-suite-offline-packages/voxl-modem*.deb

                    J 2 Replies Last reply 14 Mar 2023, 18:46 Reply Quote 0
                    • J
                      JustinDev23 @tom
                      last edited by 14 Mar 2023, 18:46

                      @tom is there a way to force this removal?

                      voxl2:/$ dpkg -r voxl-modem
                      dpkg: dependency problems prevent removal of voxl-modem:
                      voxl-suite depends on voxl-modem (>= 0.16.1).

                      dpkg: error processing package voxl-modem (--remove):
                      dependency problems - not removing
                      Errors were encountered while processing:
                      voxl-modem

                      J 1 Reply Last reply 14 Mar 2023, 18:57 Reply Quote 0
                      • J
                        JustinDev23 @JustinDev23
                        last edited by 14 Mar 2023, 18:57

                        @tom i got it to remove with a force-all -r

                        1 Reply Last reply Reply Quote 0
                        • J
                          JustinDev23 @tom
                          last edited by 14 Mar 2023, 19:08

                          @tom this resolved the issue. i also used the newer voxl-modem 0.16.2

                          1 Reply Last reply Reply Quote 0
                          • T
                            tom admin
                            last edited by 14 Mar 2023, 19:19

                            @JustinDev23 So you are able to get a network connection going now?

                            1 Reply Last reply Reply Quote 0
                            • T
                              tom admin
                              last edited by 14 Mar 2023, 19:38

                              @JustinDev23 v0.16.2 had a ton of Quectel related updates so it would makes since that things are working better now (I had timelines screwed up in my head so thought those were in 0.16.1)

                              1 Reply Last reply Reply Quote 0
                              • J
                                JustinDev23
                                last edited by 14 Mar 2023, 20:18

                                good connection, tailscale is working, and all seems well on the benchtesting. thanks for the assist!

                                1 Reply Last reply Reply Quote 0
                                • T
                                  tom admin
                                  last edited by 14 Mar 2023, 20:26

                                  @JustinDev23 Great! Thanks for your patience, I just generated an official release of v0.16.2 to ensure that it makes it into our next SDK release.

                                  1 Reply Last reply Reply Quote 0
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