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    Microhard Carrier USB Dongles do not work with microhard pMDDL2450

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    • Chad SweetC
      Chad Sweet ModalAI Team
      last edited by

      Your should be connected like the image below. We test all of the units prior to shipment using a ping between two boards. It is very likely a setup issue

      8794f201-22ba-4514-98c3-49441abb3b9d-image.png

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      • R
        Ross @Chad Sweet
        last edited by

        @Chad-Sweet we are 100% sure we use the correct connector.
        Like i said we have all 5 x LAN7580 versions working A ok. No issues.

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        • Chad SweetC
          Chad Sweet ModalAI Team
          last edited by Chad Sweet

          @Chad-Sweet said in Microhard Carrier USB Dongles do not work with microhard pMDDL2450:

          On Linux, what does lsusb output?

          On Linux, what does lsusb output?

          Can you please send a picture of your Microhard dongle connected to a Linux computer?

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          • R
            Ross @Chad Sweet
            last edited by

            @Chad-Sweet Have you tested the LAN7500 dongle version with a recent pMDDL2450 as in our image? You can see the version we have is a pMDDL2450 'G2'. This is the only version that microhard now sell of the pMDDL2450- 'latest version'.
            Perhaps there is some incompatibility with LAN7500 whilst the LAN7850 works fine.

            We are 99.99% sure this is related to the recent pMDDL2450 and the LAN7500 dongle version. I will repeat that when this pMDDL2450 is inserted into the official microhard eval kit it works and when used in the LAN7850 modal Dongle it works ok. It's only the LAN7500 versions that have an issue. For the first two days of debugging this we also thought we had made a mistake somewhere but we are very confident about the issue.

            I'll send you an image of the setup tomorrow once im back in the office.

            Best Regards,

            Ross

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            • R
              Ross
              last edited by

              Re: Microhard Carrier USB Dongles do not work with microhard pMDDL2450

              Hi Chad, Please see the requested info below.

              lsusb of LAN7500 Dongle - not working on any platform.
              lsusb microhardpMDDL2450 LAN7500 Dongle_.jpg

              lsusb of LAN7850 Dongle - Working fine on all platforms - Linux/Android and Windows.
              lsusb microhardpMDDL2450 LAN7850 Dongle.JPG

              Dongle connected image -
              Modal AI Dongle Connection.JPEG

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              • tomT
                tom admin
                last edited by

                @Ross I'm going to replicate your setup right now. However, you can see the LAN7500 device enumerating in your first screenshot. What does ifconfig look like when that same device is plugged in and powered on?

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                • tomT
                  tom admin
                  last edited by

                  @Ross I have replicated your setup as seen below, just using an APM for cable (shouldn't make a difference).

                  IMG-2902 (1).jpg

                  3dc34f7d-32fc-4ec2-9bc4-091b4a641b2e-image.png

                  Just like yours, it is enumerating and can be seen in lsusb

                  You can use ifconfig to look at the list of network interfaces on your host device. It will enumerate as type "USB ethernet"
                  and will be auto-assigned an IP address by the modem (in the form 192.168.168.*)

                  As you can see, mine gave my host PC an address of 192.168.168.161

                  Next, I pinged the modem. My modem was setup in "master" mode, so it has an IP of 192.168.168.1. You can read more about the difference between slave and master modes here: https://docs.modalai.com/microhard-add-on-manual/

                  It's possible yours is in "slave" mode and therefore has an IP of 192.168.168.2

                  In order to modify the settings you can navigate in your browser to the IP of the modem, as seen below:
                  238ef0d1-017a-4d45-ab5a-00051b20aba7-image.png

                  Here you can change modes and modify any other modem settings.

                  The default login is:
                  user: admin
                  password: admin

                  In order for two Microhard modems to talk to eachother, one needs to be in "master" mode and the other needs to be in "slave" mode. Microhard recommends having the drone be "master" and the ground station to be "slave"

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                  • R
                    Ross
                    last edited by

                    Hi @tom, Thanks.
                    I will get you a screengrab tomorrow when back at the desk.
                    This should be easy to replicate your side but you will need the same radio and only using the LAN7500 version of your dongle.
                    As i mentioned to @Chad-Sweet its the pMDDL2450 - microhard call it a 'g2' revision.
                    According to Microhard its the only one they sell now.

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                    • Chad SweetC
                      Chad Sweet ModalAI Team
                      last edited by

                      You can see in Tom's picture, we are using "G2" as well. This is the most common setup

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                      • R
                        Ross @tom
                        last edited by

                        @tom is this using the LAN7500 version or the LAN7580?
                        using the LAN7580 works perfect with all the units we have here.
                        We have 40 of the LAN7500 and the 5 we picked out and tested all have the same issue.

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                        • R
                          Ross
                          last edited by

                          @tom i see from the lsusb it looked like a LAN7500.
                          If you have the 7500 working there with a g2 version then I am not sure what to make of the boards we have here.
                          We have used the radios for many years so setting them up is quite normal for us.

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                          • tomT
                            tom admin
                            last edited by

                            @Ross Again, what do you see with ifconfig? Are you able to get a network interface up and an IP assigned?

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