ModalAI Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Cannot Connect to 5G network

    Qualcomm Flight RB5 5G Drone
    3
    15
    920
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • tomT
      tom admin
      last edited by

      @chris_macdonald Okay, Verizon is not supported by Quectel. They won't allow a Quectel modem to connect to their network.

      Internally we test with GoogleFi (uses TMobile)

      C 1 Reply Last reply Reply Quote 0
      • C
        chris_macdonald @tom
        last edited by

        @tom Gotcha. We had the same issue on our private network that does support Quectel.

        Eric KatzfeyE 1 Reply Last reply Reply Quote 0
        • tomT
          tom admin
          last edited by

          @chris_macdonald Okay another thought, we had another customer who needed to unlock their SIM using a PIN in order to enable it: https://forum.modalai.com/topic/783/sim-card-pin-issue-for-lte-v2-module?_=1647023788468

          C 1 Reply Last reply Reply Quote 0
          • C
            chris_macdonald @tom
            last edited by

            @tom Just checked it on a phone and SIM card doesn't seem to have a PIN

            1 Reply Last reply Reply Quote 0
            • Eric KatzfeyE
              Eric Katzfey ModalAI Team @chris_macdonald
              last edited by

              @chris_macdonald What band is your private network using?

              C 1 Reply Last reply Reply Quote 0
              • C
                chris_macdonald @Eric Katzfey
                last edited by

                @Eric-Katzfey N41 (2.5Ghz)

                C 1 Reply Last reply Reply Quote 0
                • C
                  chris_macdonald @chris_macdonald
                  last edited by

                  Are there any forcing options? Can we force the drone to be on 5G only?

                  1 Reply Last reply Reply Quote 0
                  • tomT
                    tom admin
                    last edited by tom

                    There are, however most carriers require an initial connection to 4G and then a handoff to 5G, therefore the modem may not be able to make a connection when setting to 5G only.

                    By default it is set to both LTE and 5G and will always prefer 5G if it's available.

                    We set this setting in /usr/bin/set-mode-pref
                    which sends an AT command to the modem.

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      chris_macdonald @tom
                      last edited by

                      @tom The link is coming back bad on my end. We will try a different carrier as well.

                      1 Reply Last reply Reply Quote 0
                      • tomT
                        tom admin
                        last edited by

                        @chris_macdonald Oops, my bad. It is on board at /usr/bin/set-mode-pref

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Powered by NodeBB | Contributors