Forcing Voxl flight into fastboot

[tom]

@Jayden-Smith What do you see with lsusb? I'm wondering what mode it's enumerating into

[Jayden Smith]

@tom This is what I see with lsusb. The Voxl shows up as Qualcomm. Inc.

[tom]

@Jayden-Smith Can you post a picture of your setup including any switches you have set?

[Jayden Smith]

@tom

[tom]

@Jayden-Smith Can you try removing the add-on board and see if the board boots into the same mode when queried via. lsusb?

[Jayden Smith]

@tom Hey, yes it boots into the same mode

[tom]

@Jayden-Smith The mode that it is booting into is called "EDL" (Emergency Download Mode) and unfortunately the only way to recover the board is using a tool that requires a special license from Qualcomm. The best path forward will be for you to submit an RMA for this board: https://www.modalai.com/pages/rma

[Vinny]

Hi @Jayden-Smith
Please do not power on any circuits board while they are in or on an ESD bag.
Doing so can cause permanent damage.
Thanks

[Jayden Smith]

@tom Alright. Thanks!

[Jayden Smith]

@Vinny Oh, thanks for the advice!