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    ADB Device Offline

    Ask your questions right here!
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    • G
      Gaurav Borade
      last edited by 22 Jun 2021, 07:34

      Hi, I am facing the same issue mentioned in post: https://forum.modalai.com/topic/151/adb-device-offline?_=1624343494928

      fbc5fadc-7b05-4f47-a3fa-a93cdd9ab235-image.png
      1c0f5add-e9e9-41bc-90a8-01be8d139afd-image.png

      Please help me to resolve it

      Also, I don't have a USB Expander and Debug Add-On Board (https://docs.modalai.com/usb-expander-and-debug-manual/)
      So is there any other way so we can Force VOXL into Fastboot Mode. (any onboard button/ any other technic ) so I can flash it

      1 Reply Last reply Reply Quote 1
      • M
        modaltb ModalAI Team
        last edited by 24 Jun 2021, 16:57

        Hi @Gaurav-Borade ,

        There's the software way to reboot to fastboot (adb reboot bootloader) which requires an active adb connection, or the hardware approach which requires the debug add-on board....

        If you type fastboot devices or sudo fastboot devices does anything show up?

        G 1 Reply Last reply 25 Jun 2021, 07:43 Reply Quote 0
        • M
          Matthew Howlett
          last edited by Matthew Howlett 24 Jun 2021, 19:54 24 Jun 2021, 18:56

          Hello,
          I am experiencing the same problem. Although, I do have the debug add-on board. I have been able to detect an adb and fastboot device a handful of times, but whenever I try a follow-up command I get an error and the device goes offline. Any suggestions?

          Note: I have tried powering the m500 from both a lipo & the standard 12V/3A wall outlet as suggested on this forum. I also have tried toggling the fastboot switch and running the install.sh program within 10 seconds of booting, but the device continues to go offline.

          No luck with restarting the adb server and reconnecting the device either.

          Screenshot from 2021-06-24 13-53-37.png

          Screenshot from 2021-06-24 12-37-46.png

          1 Reply Last reply Reply Quote 0
          • C
            Chad Sweet ModalAI Team
            last edited by 24 Jun 2021, 20:58

            When you go into fastboot, are you physically switching the fastboot switch back to normal? That switch needs to behave like a button (volume down on an Android phone). If the switch stays fastboot enabled, it will restart after 10 seconds

            M 1 Reply Last reply 24 Jun 2021, 22:10 Reply Quote 1
            • M
              Matthew Howlett @Chad Sweet
              last edited by Matthew Howlett 24 Jun 2021, 22:41 24 Jun 2021, 22:10

              @Chad-Sweet I power on the device with fastboot switched on, then I switch fastboot off and leave it off.

              ... Although, if I leave fastboot enabled I don't notice the device restart after 10 seconds (LED stays lit and the fan continues spinning). Is that expected?

              1 Reply Last reply Reply Quote 0
              • M
                Matthew Howlett
                last edited by 25 Jun 2021, 00:51

                Update: I didn't realize how fast this operation needed to be done until reading this: "power on VOXL and then QUICKLY turn switch off and then hit ENTER to run the ./install.sh script" from this thread. After trying that a couple of times, it flashed, and appears to be functioning correctly now! 😃

                1 Reply Last reply Reply Quote 0
                • G
                  Gaurav Borade @modaltb
                  last edited by Gaurav Borade 25 Jun 2021, 07:44 25 Jun 2021, 07:43

                  @modaltb Thank you for helping

                  I Tried it & Got following

                  13dc3479-2fc3-439f-8f34-076c144200bc-image.png

                  I don't have the hardware (debug add-on board) with me now, Will receive probably in next week

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