@Ariel-Saez I already fix the problem, any case someone have the same problem, you need to update the SDK with the proper SKU version, in my case the /data/modalai/sku.txt show me "MRB-D0003-1-V1-C7", and looking my modalai's bill, show I buy the MRB-D0003-2-V2-C7. Next I change my sku.txt with the right code: MRB-D0003-2-V2-C7, then I update my voxl and fix everything.
update SDK documentation: https://docs.modalai.com/flash-system-image/
SKU config and documentation: https://docs.modalai.com/voxl-configure-mpa/