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  4. Request for Updated Guidance on Starling 2 GPS Issue

Request for Updated Guidance on Starling 2 GPS Issue

Scheduled Pinned Locked Moved Starling & Starling 2
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  • K Offline
    K Offline
    kgn-mdlai
    wrote on last edited by
    #1

    Re: Starling 2 Max no GPS data
    Re: Poor GPS Fix

    Dear ModalAI Support Team,

    We are encountering similar GPS issues with the Starling 2 platform. After reviewing various forum posts and discussions, we have found multiple proposed solutions; however, the information appears fragmented and in some cases outdated.

    Could you please provide an updated summary of the current recommended short-term mitigations and any permanent fixes? Additionally, is there an official channel (e.g., release notes, issue tracker, or mailing list) where ongoing updates regarding this issue are communicated?

    Thank you for your assistance.

    groupoG 1 Reply Last reply
    0
    • K kgn-mdlai

      Re: Starling 2 Max no GPS data
      Re: Poor GPS Fix

      Dear ModalAI Support Team,

      We are encountering similar GPS issues with the Starling 2 platform. After reviewing various forum posts and discussions, we have found multiple proposed solutions; however, the information appears fragmented and in some cases outdated.

      Could you please provide an updated summary of the current recommended short-term mitigations and any permanent fixes? Additionally, is there an official channel (e.g., release notes, issue tracker, or mailing list) where ongoing updates regarding this issue are communicated?

      Thank you for your assistance.

      groupoG Offline
      groupoG Offline
      groupo
      Regular
      wrote on last edited by
      #2

      @kgn-mdlai bump

      groupoG 1 Reply Last reply
      0
      • groupoG groupo

        @kgn-mdlai bump

        groupoG Offline
        groupoG Offline
        groupo
        Regular
        wrote on last edited by
        #3

        @groupo bump? Looking at purchasing new drones and would like updated status

        groupoG 1 Reply Last reply
        0
        • groupoG groupo

          @groupo bump? Looking at purchasing new drones and would like updated status

          groupoG Offline
          groupoG Offline
          groupo
          Regular
          wrote on last edited by
          #4

          @groupo sorry that was a bit terse. I meant to say I would like to know if there is updated status. TIA

          Alex KushleyevA 1 Reply Last reply
          0
          • groupoG groupo

            @groupo sorry that was a bit terse. I meant to say I would like to know if there is updated status. TIA

            Alex KushleyevA Offline
            Alex KushleyevA Offline
            Alex Kushleyev
            ModalAI Team
            wrote on last edited by
            #5

            @groupo , sorry, you are right, an update is overdue. Please give us a few more days to provide an official response.

            Alex

            groupoG 1 Reply Last reply
            0
            • Alex KushleyevA Alex Kushleyev

              @groupo , sorry, you are right, an update is overdue. Please give us a few more days to provide an official response.

              Alex

              groupoG Offline
              groupoG Offline
              groupo
              Regular
              wrote on last edited by
              #6

              @Alex-Kushleyev It is disappointing to see some tickets—like this one—go unanswered for many weeks and require bumps, especially when this forum is pitched as the de facto way to contact the team. That said, I understand this is probably a stressful situation for the company. I appreciate you chiming in and look forward to hearing from you!

              Alex KushleyevA 1 Reply Last reply
              0
              • groupoG groupo

                @Alex-Kushleyev It is disappointing to see some tickets—like this one—go unanswered for many weeks and require bumps, especially when this forum is pitched as the de facto way to contact the team. That said, I understand this is probably a stressful situation for the company. I appreciate you chiming in and look forward to hearing from you!

                Alex KushleyevA Offline
                Alex KushleyevA Offline
                Alex Kushleyev
                ModalAI Team
                wrote on last edited by
                #7

                @groupo and ALL, please see https://forum.modalai.com/topic/5116/gnss-emi-mitigation-guidelines

                groupoG 1 Reply Last reply
                0
                • Alex KushleyevA Alex Kushleyev

                  @groupo and ALL, please see https://forum.modalai.com/topic/5116/gnss-emi-mitigation-guidelines

                  groupoG Offline
                  groupoG Offline
                  groupo
                  Regular
                  wrote on last edited by
                  #8

                  @Alex-Kushleyev Alex, I am commenting this here so as to not clutter your main thread. To whomever contributed to the page in the docs, it is very well written. It is evident from the granularity provided that ModalAI has taken this seriously. I appreciate you guys publishing your initial findings and I hope for continued success.

                  If it is of any interest, my good friend has spent years in industry working as an EMI specialist. He is working through his PhD now and is always looking to take on fun challenges. If you are interested in him as a consult, let me know and I can connect you. I have Travis' email from a while back so I will follow up there too with some more personal information.

                  Alex KushleyevA 1 Reply Last reply
                  0
                  • groupoG groupo

                    @Alex-Kushleyev Alex, I am commenting this here so as to not clutter your main thread. To whomever contributed to the page in the docs, it is very well written. It is evident from the granularity provided that ModalAI has taken this seriously. I appreciate you guys publishing your initial findings and I hope for continued success.

                    If it is of any interest, my good friend has spent years in industry working as an EMI specialist. He is working through his PhD now and is always looking to take on fun challenges. If you are interested in him as a consult, let me know and I can connect you. I have Travis' email from a while back so I will follow up there too with some more personal information.

                    Alex KushleyevA Offline
                    Alex KushleyevA Offline
                    Alex Kushleyev
                    ModalAI Team
                    wrote on last edited by
                    #9

                    @groupo , thank you for the feedback and offer to help. Yes, please send us an email with some more details and we can discuss if there is an opportunity to collaborate.

                    Alex

                    groupoG 1 Reply Last reply
                    0
                    • Alex KushleyevA Alex Kushleyev

                      @groupo , thank you for the feedback and offer to help. Yes, please send us an email with some more details and we can discuss if there is an opportunity to collaborate.

                      Alex

                      groupoG Offline
                      groupoG Offline
                      groupo
                      Regular
                      wrote on last edited by
                      #10

                      @Alex-Kushleyev I reached out to Travis last week. I'll bump you here if I don't hear back this week.

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                      0

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