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    Request for Updated Guidance on Starling 2 GPS Issue

    Starling & Starling 2
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    • K
      kgn-mdlai
      last edited by

      Re: Starling 2 Max no GPS data
      Re: Poor GPS Fix

      Dear ModalAI Support Team,

      We are encountering similar GPS issues with the Starling 2 platform. After reviewing various forum posts and discussions, we have found multiple proposed solutions; however, the information appears fragmented and in some cases outdated.

      Could you please provide an updated summary of the current recommended short-term mitigations and any permanent fixes? Additionally, is there an official channel (e.g., release notes, issue tracker, or mailing list) where ongoing updates regarding this issue are communicated?

      Thank you for your assistance.

      groupoG 1 Reply Last reply Reply Quote 0
      • groupoG
        groupo @kgn-mdlai
        last edited by

        @kgn-mdlai bump

        groupoG 1 Reply Last reply Reply Quote 0
        • groupoG
          groupo @groupo
          last edited by

          @groupo bump? Looking at purchasing new drones and would like updated status

          groupoG 1 Reply Last reply Reply Quote 0
          • groupoG
            groupo @groupo
            last edited by

            @groupo sorry that was a bit terse. I meant to say I would like to know if there is updated status. TIA

            Alex KushleyevA 1 Reply Last reply Reply Quote 0
            • Alex KushleyevA
              Alex Kushleyev ModalAI Team @groupo
              last edited by

              @groupo , sorry, you are right, an update is overdue. Please give us a few more days to provide an official response.

              Alex

              groupoG 1 Reply Last reply Reply Quote 0
              • groupoG
                groupo @Alex Kushleyev
                last edited by

                @Alex-Kushleyev It is disappointing to see some tickets—like this one—go unanswered for many weeks and require bumps, especially when this forum is pitched as the de facto way to contact the team. That said, I understand this is probably a stressful situation for the company. I appreciate you chiming in and look forward to hearing from you!

                Alex KushleyevA 1 Reply Last reply Reply Quote 0
                • Alex KushleyevA
                  Alex Kushleyev ModalAI Team @groupo
                  last edited by

                  @groupo and ALL, please see https://forum.modalai.com/topic/5116/gnss-emi-mitigation-guidelines

                  groupoG 1 Reply Last reply Reply Quote 0
                  • groupoG
                    groupo @Alex Kushleyev
                    last edited by

                    @Alex-Kushleyev Alex, I am commenting this here so as to not clutter your main thread. To whomever contributed to the page in the docs, it is very well written. It is evident from the granularity provided that ModalAI has taken this seriously. I appreciate you guys publishing your initial findings and I hope for continued success.

                    If it is of any interest, my good friend has spent years in industry working as an EMI specialist. He is working through his PhD now and is always looking to take on fun challenges. If you are interested in him as a consult, let me know and I can connect you. I have Travis' email from a while back so I will follow up there too with some more personal information.

                    Alex KushleyevA 1 Reply Last reply Reply Quote 0
                    • Alex KushleyevA
                      Alex Kushleyev ModalAI Team @groupo
                      last edited by

                      @groupo , thank you for the feedback and offer to help. Yes, please send us an email with some more details and we can discuss if there is an opportunity to collaborate.

                      Alex

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