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VOXL2 ADK Repair/Replacement Options

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  • L Offline
    L Offline
    latif
    Contributor
    wrote on last edited by
    #1

    Hi,
    My new VOXL2 ADK Serial# M25000000018S had, what I think is a minor crash. Now, it no longer connects via ADB. Three visible damages I can see are the following:

    1. A broken leg
    2. A damaged propeller
    3. A loose GPS (Taoglas) module
      2f60bc81-a1b0-4bc0-a2f1-ff589c684654-image.png
      75ed6718-ac3e-4d77-97f3-9a35a5588b7d-image.png
      9b1ec139-0de0-4f0d-9177-c91eec196d32-image.png
      I cannot tell what else may have been damaged internally. Could you help me in bringing it back to a flying shape with communication?
    L 1 Reply Last reply
    0
    • L latif

      Hi,
      My new VOXL2 ADK Serial# M25000000018S had, what I think is a minor crash. Now, it no longer connects via ADB. Three visible damages I can see are the following:

      1. A broken leg
      2. A damaged propeller
      3. A loose GPS (Taoglas) module
        2f60bc81-a1b0-4bc0-a2f1-ff589c684654-image.png
        75ed6718-ac3e-4d77-97f3-9a35a5588b7d-image.png
        9b1ec139-0de0-4f0d-9177-c91eec196d32-image.png
        I cannot tell what else may have been damaged internally. Could you help me in bringing it back to a flying shape with communication?
      L Offline
      L Offline
      latif
      Contributor
      wrote on last edited by
      #2

      @latif @tom, @Maxwell-Schaefer: you guys have helped me before with my initial problem. I hope you can help me again fixing this broken item.

      L 1 Reply Last reply
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      • L latif

        @latif @tom, @Maxwell-Schaefer: you guys have helped me before with my initial problem. I hope you can help me again fixing this broken item.

        L Offline
        L Offline
        latif
        Contributor
        wrote on last edited by
        #3

        @latif Can someone help me with some repair options for a VOXL2 ADK?

        L 1 Reply Last reply
        0
        • L latif

          @latif Can someone help me with some repair options for a VOXL2 ADK?

          L Offline
          L Offline
          latif
          Contributor
          wrote on last edited by
          #4

          @latif @Moderator , is it possible to get any help from ModalAI on this?

          tomT 1 Reply Last reply
          0
          • L latif

            @latif @Moderator , is it possible to get any help from ModalAI on this?

            tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #5

            @latif You can order replacement propellors here: https://www.modalai.com/products/starling-propellers-set-of-4?_pos=1&_sid=4b5f94f4e&_ss=r

            If you have access to a 3d printer there are some STL files available from our downloads page here: https://developer.modalai.com/

            When you plug your VOXL2 in to your machine does it enumerate at all?

            Worst case you can submit an RMA here: https://www.modalai.com/pages/rma

            L 1 Reply Last reply
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            • tomT tom

              @latif You can order replacement propellors here: https://www.modalai.com/products/starling-propellers-set-of-4?_pos=1&_sid=4b5f94f4e&_ss=r

              If you have access to a 3d printer there are some STL files available from our downloads page here: https://developer.modalai.com/

              When you plug your VOXL2 in to your machine does it enumerate at all?

              Worst case you can submit an RMA here: https://www.modalai.com/pages/rma

              L Offline
              L Offline
              latif
              Contributor
              wrote on last edited by
              #6

              @tom Thank you! Submitted the RMA today (22-NOV-2025). Did not get any number or anything, but the following message: a25e2aa8-af17-4b82-8b20-c78ef379e805-image.png

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