VOXL2-mini USB3.0 port HW issue!
-
1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
-
1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
-
1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
We are happy to report our testing was successful.
I have documented the process where you can modify MCBL-00022-2 and add the series caps for your self to unblock your USB 3 speeds:Hope this helps!!
Let us know how your testing progresses.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login