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  3. VOXL2-mini USB3.0 port HW issue!

VOXL2-mini USB3.0 port HW issue!

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  • J Offline
    J Offline
    Jskim
    Regular
    wrote on last edited by
    #1

    1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.

    1)Test equipment

    • VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
    • Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module

    2)Test results
    In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)
    VOXL2 and VOXL2 mini USB3 test.jpg

    a. VOXL2+5GModem (USB3 port)
    VOXL2+5G modem (USB3) test result.jpg

    b. VOXL2-mini (USB3 port)
    VOXL2-mini (USB3) test result.jpg

    2. Question

    1. When will the board with the VOXL2-mini AC Capacity problem solved be released?
      (We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.)
    2. After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?

    Thanks,

    ModeratorM VinnyV 2 Replies Last reply
    0
    • J Jskim

      1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.

      1)Test equipment

      • VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
      • Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module

      2)Test results
      In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)
      VOXL2 and VOXL2 mini USB3 test.jpg

      a. VOXL2+5GModem (USB3 port)
      VOXL2+5G modem (USB3) test result.jpg

      b. VOXL2-mini (USB3 port)
      VOXL2-mini (USB3) test result.jpg

      2. Question

      1. When will the board with the VOXL2-mini AC Capacity problem solved be released?
        (We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.)
      2. After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?

      Thanks,

      ModeratorM Offline
      ModeratorM Offline
      Moderator
      ModalAI Team
      wrote on last edited by
      #2

      @Jskim Do you need VOXL 2 Mini? VOXL 2 is designed for expansion of peripherals, VOXL 2 Mini is designed to be as small as possible. We do not plan to change VOXL 2 Mini.

      1 Reply Last reply
      0
      • J Jskim

        1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.

        1)Test equipment

        • VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
        • Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module

        2)Test results
        In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)
        VOXL2 and VOXL2 mini USB3 test.jpg

        a. VOXL2+5GModem (USB3 port)
        VOXL2+5G modem (USB3) test result.jpg

        b. VOXL2-mini (USB3 port)
        VOXL2-mini (USB3) test result.jpg

        2. Question

        1. When will the board with the VOXL2-mini AC Capacity problem solved be released?
          (We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.)
        2. After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?

        Thanks,

        VinnyV Offline
        VinnyV Offline
        Vinny
        ModalAI Team
        wrote on last edited by
        #3

        Hi @Jskim
        Sorry for all the confusion here with the USB3 port issue on V2 Mini.
        I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
        Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
        Stay Tuned.
        Thanks!

        J 2 Replies Last reply
        0
        • VinnyV Vinny

          Hi @Jskim
          Sorry for all the confusion here with the USB3 port issue on V2 Mini.
          I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
          Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
          Stay Tuned.
          Thanks!

          J Offline
          J Offline
          Jskim
          Regular
          wrote on last edited by
          #4

          @Vinny
          I hope you find a solution.
          We are already using V2 for VTOL drones, and are planning to use V2-mini for other large-scale projects.

          Thank you,

          1 Reply Last reply
          0
          • VinnyV Vinny

            Hi @Jskim
            Sorry for all the confusion here with the USB3 port issue on V2 Mini.
            I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
            Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
            Stay Tuned.
            Thanks!

            J Offline
            J Offline
            Jskim
            Regular
            wrote on last edited by
            #5

            @Vinny
            Please let us know the results of your USB3.0 port test.

            Thanks,

            VinnyV 1 Reply Last reply
            0
            • J Jskim

              @Vinny
              Please let us know the results of your USB3.0 port test.

              Thanks,

              VinnyV Offline
              VinnyV Offline
              Vinny
              ModalAI Team
              wrote on last edited by
              #6

              @Jskim yes I plan to test a solution early this week.

              J 1 Reply Last reply
              0
              • VinnyV Vinny

                @Jskim yes I plan to test a solution early this week.

                J Offline
                J Offline
                Jskim
                Regular
                wrote on last edited by
                #7

                @Vinny
                Thank you so much.

                VinnyV 1 Reply Last reply
                0
                • J Jskim

                  @Vinny
                  Thank you so much.

                  VinnyV Offline
                  VinnyV Offline
                  Vinny
                  ModalAI Team
                  wrote on last edited by
                  #8

                  Hi @Jskim
                  We are happy to report our testing was successful.
                  I have documented the process where you can modify MCBL-00022-2 and add the series caps for your self to unblock your USB 3 speeds:

                  https://docs.modalai.com/cable-userguides/#how-to-modify-mcbl-00022-2-for-use-with-voxl-2-mini-usb-3-speeds

                  Hope this helps!!
                  Let us know how your testing progresses.

                  1 Reply Last reply
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