VOXL2-mini USB3.0 port HW issue!
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1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
-
1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
-
1. We conducted a comparative test on the VOXL2-mini USB3 port HW issue as follows.
1)Test equipment
- VOXL2+5GModem (USB3 port) and VOXL2-mini (USB3 port)
- Arducam 13MP IMX258 OIS Motorized Focus USB 3.0 Camera Module
2)Test results
In conclusion, after removing the VOXL2-mini USB3.0 cable, the same problem appears as a result of testing. (Only 1280x720@10fps is supported.)

a. VOXL2+5GModem (USB3 port)

b. VOXL2-mini (USB3 port)

2. Question
- When will the board with the VOXL2-mini AC Capacity problem solved be released?
(We need to use the USB3 port. We need to purchase 3 units right now, but we are unable to purchase them due to the AC Cap issue.) - After purchasing VOXL2-mini, is it possible to replace the product if an improved version comes out?
Thanks,
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
Sorry for all the confusion here with the USB3 port issue on V2 Mini.
I am conducting some tests this week to ensure we can communicate clear and correct instructions how to remedy this on your side.
Please give me a few more days. We know it may be a blocker for you for some use cases and resolutions, so I am making it a priority.
Stay Tuned.
Thanks! -
Hi @Jskim
We are happy to report our testing was successful.
I have documented the process where you can modify MCBL-00022-2 and add the series caps for your self to unblock your USB 3 speeds:Hope this helps!!
Let us know how your testing progresses.
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