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  4. Fatal SLPI error causing system restart on Voxl 2

Fatal SLPI error causing system restart on Voxl 2

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  • M Offline
    M Offline
    m1baldwin
    Contributor
    wrote on last edited by
    #1

    I've got a fresh Voxl 2 board which I powered on for the first time. The board powers on and seems to start in a good state, but some 26seconds after boot the device is crashing and reporting some slpi error with px4.

    Screenshot from 2023-03-15 14-49-36.png

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by tom
      #2

      @m1baldwin Can you tell me what release is loaded on there with voxl-version as well as the serial number on the VOXL2.
      The serial number should be on a white sticker with a barcode or QR code and is in the form MXX00000XXX or similar

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      • M Offline
        M Offline
        m1baldwin
        Contributor
        wrote on last edited by
        #3

        Sure, I will check and send the information. Strangely, we actually ordered 3 and a second of the three is also having this issue. The third is working fine.

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        • tomT tom

          @m1baldwin Can you tell me what release is loaded on there with voxl-version as well as the serial number on the VOXL2.
          The serial number should be on a white sticker with a barcode or QR code and is in the form MXX00000XXX or similar

          V Offline
          V Offline
          viralp
          wrote on last edited by
          #4

          @tom Hello, I work with @m1baldwin and he has asked me to share this information with you.

          Board 1 - Serial no: M22000004FP
          Version: 0.9.4
          Screenshot from 2023-03-16 07-51-52.png
          Screenshot from 2023-03-16 07-51-54.png

          Board 2- Serial no: M22000004H7
          Version: 0.9.4
          Screenshot from 2023-03-16 09-55-53.png
          Screenshot from 2023-03-16 09-55-55.png

          I hope this helps. Let us know if anything else is required.
          Thanks.

          Eric KatzfeyE 1 Reply Last reply
          0
          • V viralp

            @tom Hello, I work with @m1baldwin and he has asked me to share this information with you.

            Board 1 - Serial no: M22000004FP
            Version: 0.9.4
            Screenshot from 2023-03-16 07-51-52.png
            Screenshot from 2023-03-16 07-51-54.png

            Board 2- Serial no: M22000004H7
            Version: 0.9.4
            Screenshot from 2023-03-16 09-55-53.png
            Screenshot from 2023-03-16 09-55-55.png

            I hope this helps. Let us know if anything else is required.
            Thanks.

            Eric KatzfeyE Offline
            Eric KatzfeyE Offline
            Eric Katzfey
            ModalAI Team
            wrote on last edited by
            #5

            @viralp If you disable voxl-px4 does the error go away? (i.e. systemctl disable voxl-px4 then sync then reboot)

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            • tomT Offline
              tomT Offline
              tom
              admin
              wrote on last edited by
              #6

              @viralp Thank you, do you have any other hardware connected to the VOXL2 when this problem occurs? Or is it a bare board with just power and USB-C?

              M 1 Reply Last reply
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              • tomT tom

                @viralp Thank you, do you have any other hardware connected to the VOXL2 when this problem occurs? Or is it a bare board with just power and USB-C?

                M Offline
                M Offline
                m1baldwin
                Contributor
                wrote on last edited by
                #7

                @tom for the boards we tested, we tested one fresh out of the package with nothing else connected and this error. The other, we tried different combinations of cameras plugged in, along with nothing plugged in, and still saw this.

                On the question of whether this goes away when disabling and stopping voxl-px4 service, we did try this once but still saw the issue. However, the time we tried it we did not give the “sync” command after stopping the service. But we did give the systemctl stop and saw the error happen right after. There’s only a window of about 30 seconds after boot to get in and give any command, it’s a bit tricky.

                Could completely reflashing starting with the qdl tool be an option here?

                @viralp for visibility

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                • tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #8

                  @m1baldwin Yeah so if you're disabling voxl-px4 you'll have to do systemctl disable voxl-px4 and then power cycle the VOXL2 before shelling back in.

                  In that dmesg log there are some camera errors which makes me think it could be a camera issue as well.

                  But try the above and see if adb still crashes

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                  • M Offline
                    M Offline
                    m1baldwin
                    Contributor
                    wrote on last edited by
                    #9

                    Hi @tom just an update after the weekend. Sort of surprisingly, we cannot now recreate the SLPI error on the boards. Both with and without the voxl-px4 service enabled, both boards are booting up and staying alive.

                    We've done a couple boot cycles with voxl-px4 enabled and things seem stable. We are putting these boards into a larger enclosure and so I'll wait till the team tests that to declare victory 🙂

                    Just out of curiosity, is it a Modal SDK process that was triggering that board reboot before, or something lower level?

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                    • tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #10

                      @m1baldwin With that platform release PX4 crashing causes ADB to crash as well, so that's one possibility. (This is fixed in future releases)

                      If it was a camera issue, that would be low level device tree code causing the crash

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