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    Voxl2 reboot due to what it seems a power limitation

    VOXL 2
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    • V
      Vinny ModalAI Team @Alex Kushleyev
      last edited by 16 Jan 2024, 18:08

      @Alex-Kushleyev @Riccardo-Franceschini
      This is most certainly not a power network or power module limitation.
      We have extensively stressed the power module for it's 6A rating many many times, including over the full industrial temp range. Every unit also undergoes a "DUT Test" of 3A load during manufacturing testing.
      The power module can certainly deliver a full 30W of Continuous power. 1A will barely make it sweat.

      The more likely culprits can be either the power cable, which often get stressed easily by pulling on the cables during extraction/removal instead of the cable shroud. This will over time shred the cable junction at the pin contacts. We have a standing rule at HQ to replace the main power cable every few months.
      Or, it might be some GPU linked trigger due to a 100% load, especially if you are not seeing any CPU issues.

      If you wish to share a photo of your setup, we can help further.
      Thanks!

      R V 2 Replies Last reply 18 Jan 2024, 08:00 Reply Quote 0
      • R
        Riccardo Franceschini @Vinny
        last edited by 18 Jan 2024, 08:00

        Hi,

        after experimenting, we found that the problem was a RealSense external camera that we plugged in.

        It was connected through USB via the 5G module. Probably, this was causing a short circuit or overload of the board. Anyway, modifying the connection cable so that only the data goes through the board while it is powered separately seems to solve the problem.

        A V 2 Replies Last reply 18 Jan 2024, 18:39 Reply Quote 0
        • A
          Alex Kushleyev ModalAI Team @Riccardo Franceschini
          last edited by 18 Jan 2024, 18:39

          Great to hear you got it figured out!

          1 Reply Last reply Reply Quote 0
          • V
            Vinny ModalAI Team @Riccardo Franceschini
            last edited by Vinny 19 Jan 2024, 04:27 19 Jan 2024, 04:27

            Hi @Riccardo-Franceschini
            Our USB hubs have a smart power switch with a message feature that relays back to the host if there is an error/over-current condition on VBUS.
            It might be that is what was causing the reset.
            But yeah, glad you figured it out!!
            Nice work!

            V 1 Reply Last reply 19 Jan 2024, 04:28 Reply Quote 0
            • V
              Vinny ModalAI Team @Vinny
              last edited by 19 Jan 2024, 04:28

              @Riccardo-Franceschini For future note, this page here lists all the VBUS capabilities in our designs so you know which port (if any) can support your high current use cases:
              https://docs.modalai.com/expansion-design-guide/#usb-expansion-over-j3--j5

              V 1 Reply Last reply 4 Mar 2025, 17:56 Reply Quote 1
              • V
                voxltester @Vinny
                last edited by voxltester 4 Mar 2025, 18:34 4 Mar 2025, 17:56

                @Vinny

                I have the rebooting issue with a VOXL2 flight deck with Microhard radio.

                I have tested with 5G board (M0090-3-01) as well. I connected a USB3 ethernet adapter on the 5G board to communicate with my laptop through ethernet cable. The same issue happened.

                When I directly powered the system by using a power supply (5V) without a power module, it did not show any rebooting issue....
                I am still figuring out, so please let me know what I need to try...

                V 1 Reply Last reply 4 Mar 2025, 19:49 Reply Quote 0
                • V
                  Vinny ModalAI Team @voxltester
                  last edited by 4 Mar 2025, 19:49

                  Hi @voxltester
                  Please take a look at this old thread: https://forum.modalai.com/topic/1356/sentinel-drone-randomly-reboots?_=1673383475709

                  Let us know if that issue with J5 is what is happening.

                  It is unlikely you are pulling too much current in normal operations as you more than likely have a fault if you think the 5V is drooping.

                  Thanks!
                  Vinny

                  1 Reply Last reply Reply Quote 0
                  • V
                    voxltester @Vinny
                    last edited by voxltester 4 Mar 2025, 20:50 4 Mar 2025, 20:43

                    @Vinny

                    I will have a look.

                    This is very randomly happening...
                    I changed power source (battery, wall power), but it is working well now...

                    Is there any way to check GPU usage on VOXL2?

                    E 1 Reply Last reply 4 Mar 2025, 20:45 Reply Quote 0
                    • E
                      Eric Katzfey ModalAI Team @voxltester
                      last edited by 4 Mar 2025, 20:45

                      @voxltester voxl-inspect-cpu will show you GPU utilization and temperature

                      V 2 Replies Last reply 4 Mar 2025, 20:51 Reply Quote 0
                      • V
                        voxltester @Eric Katzfey
                        last edited by voxltester 4 Mar 2025, 20:52 4 Mar 2025, 20:51

                        This post is deleted!
                        1 Reply Last reply Reply Quote 0
                        • V
                          voxltester @Eric Katzfey
                          last edited by 4 Mar 2025, 20:55

                          This post is deleted!
                          1 Reply Last reply Reply Quote 0
                          • V
                            voxltester
                            last edited by 20 May 2025, 16:28

                            @Eric-Katzfey @Vinny @tom
                            This is totally the power cable problem...
                            Is there any future plan to make it stable?
                            It is horrible to imagine the drone crashing due to a reboot issue caused by the power cable.....

                            V 1 Reply Last reply 20 May 2025, 16:37 Reply Quote 0
                            • V
                              Vinny ModalAI Team @voxltester
                              last edited by 20 May 2025, 16:37

                              Hi @voxltester
                              Apologies you are having issues with the power cable.
                              We have expressed in several forum posts that care must be employed when removing and inserting any power cables to not tug on the cables themselves, but rather the large shroud/connector housing.
                              Pulling on any cable repeatedly will dramatically reduce it's service life as it results in frayed conductors at the pin crimp contacts. This is not an MCBL-00001 issue, but all cables in all electronics not just from ModalAI.
                              There are no plans to change this solution as it has been tried and true for over a decade. Some of my power cables are nearing 13 years old and every one can last that long if handled properly.
                              If needed, I can try to search through some forum posts where I think we have a picture showing the recommended methods of grabbing onto the plastic shroud instead of the cable conductors themselves. Our team is trained on this method as well.
                              Hope this helps.

                              1 Reply Last reply Reply Quote 0
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