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  4. Voxl 2 is Bricked

Voxl 2 is Bricked

Scheduled Pinned Locked Moved VOXL 2
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  • wintaW Offline
    wintaW Offline
    winta
    wrote on last edited by
    #1

    Voxl 2 is bricked and not responding to adb shell or wifi.
    We tried forcing it into fastboot but we couldn't see change.
    Tried the qdl method for unbricking by following the guide and got the following response on terminal
    """
    <response value="ACK" rawmode="false" /></data>
    partition 1 is now bootable
    FIREHOSE WRITE: <?xml version="1.0"?>
    <data><power value="reset"/></data>

    FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
    <data>
    <log value="INFO: Calling handler for power" /></data>
    LOG: INFO: Calling handler for power
    FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
    <data>
    <response value="ACK" rawmode="false" /></data>
    """"
    This was the expected output shown on the page as well.
    When we switch sw2 switch off though, adb shell still isnt loading
    When the sw2 switch is on voxl 2 is recognised over usb in lsusb command but when it is off it isnt being recognised over lsusb either

    wintaW 1 Reply Last reply
    0
    • wintaW winta

      Voxl 2 is bricked and not responding to adb shell or wifi.
      We tried forcing it into fastboot but we couldn't see change.
      Tried the qdl method for unbricking by following the guide and got the following response on terminal
      """
      <response value="ACK" rawmode="false" /></data>
      partition 1 is now bootable
      FIREHOSE WRITE: <?xml version="1.0"?>
      <data><power value="reset"/></data>

      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
      <data>
      <log value="INFO: Calling handler for power" /></data>
      LOG: INFO: Calling handler for power
      FIREHOSE READ: <?xml version="1.0" encoding="UTF-8" ?>
      <data>
      <response value="ACK" rawmode="false" /></data>
      """"
      This was the expected output shown on the page as well.
      When we switch sw2 switch off though, adb shell still isnt loading
      When the sw2 switch is on voxl 2 is recognised over usb in lsusb command but when it is off it isnt being recognised over lsusb either

      wintaW Offline
      wintaW Offline
      winta
      wrote on last edited by winta
      #2

      @tom @Eric-Katzfey @modaltb Could you look into?

      tomT 1 Reply Last reply
      0
      • wintaW winta

        @tom @Eric-Katzfey @modaltb Could you look into?

        tomT Offline
        tomT Offline
        tom
        admin
        wrote on last edited by
        #3

        @Prawin-Sankar-T-A What OS is your host machine running? Sometimes QDL won't start up the first time and requires power cycling the board and retrying a couple times

        wintaW 1 Reply Last reply
        0
        • tomT tom

          @Prawin-Sankar-T-A What OS is your host machine running? Sometimes QDL won't start up the first time and requires power cycling the board and retrying a couple times

          wintaW Offline
          wintaW Offline
          winta
          wrote on last edited by winta
          #4

          @tom My host machine is using Ubuntu 20.04. Based on documentation provided here, I have tried this method a couple of times.

          tomT 1 Reply Last reply
          0
          • wintaW winta

            @tom My host machine is using Ubuntu 20.04. Based on documentation provided here, I have tried this method a couple of times.

            tomT Offline
            tomT Offline
            tom
            admin
            wrote on last edited by
            #5

            @Prawin-Sankar It may be worth submitting an RMA at this point: https://www.modalai.com/pages/rma

            wintaW 1 Reply Last reply
            0
            • tomT tom

              @Prawin-Sankar It may be worth submitting an RMA at this point: https://www.modalai.com/pages/rma

              wintaW Offline
              wintaW Offline
              winta
              wrote on last edited by
              #6

              @tom Are'nt there any other debugging methods we could try out?

              tomT 1 Reply Last reply
              0
              • wintaW winta

                @tom Are'nt there any other debugging methods we could try out?

                tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #7

                @Prawin-Sankar QDL is the lowest level flashing method we can share publicly so if that's not working there's not much we can do.

                1 Reply Last reply
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