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  4. Voxl 2 mini overheating and rebooting

Voxl 2 mini overheating and rebooting

Scheduled Pinned Locked Moved VOXL 2 Mini
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  • LucaVertiqL Offline
    LucaVertiqL Offline
    LucaVertiq
    Contributor
    wrote on last edited by
    #1

    @Moderator I have a VOXL 2 mini that seems to be constantly rebooting and power cycling based on the LEDs.

    When I power it on with only the power module plugged in and powered with 12V D1 lights up, but D2 does not. DS2 flashes at a high rate or alternately stays solid. The power supply shows that the voltage is staying high, but the current cycles between around 0.4A and 0A with the DS2 LED also turning off. We noticed that the silver SOC cover was getting hot so held it in front of a fan and it no longer cycled, just held ~0.4A. We measured the voltage arriving to the VOXL 2 mini from the power module and confirmed that it is 3.8v and doesn't dip when powered on. The USB 5V D2 LED doesn't seem to come on and when plugged into a computer there is no indication that a USB device has been plugged in. Holding the ADB button while booting and then plugging it into the computer also does nothing.

    Before this the voxl has worked and nothing has really changed in the setup, but it does seem like something has broken. We are wondering if there is a way for us to fix it somehow. Unfortunately it just has the standard SDK installed, so I don't believe the debug port is enabled so I can't check how far into boot it's getting.

    Do you have any ideas on things to check?

    Thanks

    ModeratorM 1 Reply Last reply
    0
    • LucaVertiqL LucaVertiq

      @Moderator I have a VOXL 2 mini that seems to be constantly rebooting and power cycling based on the LEDs.

      When I power it on with only the power module plugged in and powered with 12V D1 lights up, but D2 does not. DS2 flashes at a high rate or alternately stays solid. The power supply shows that the voltage is staying high, but the current cycles between around 0.4A and 0A with the DS2 LED also turning off. We noticed that the silver SOC cover was getting hot so held it in front of a fan and it no longer cycled, just held ~0.4A. We measured the voltage arriving to the VOXL 2 mini from the power module and confirmed that it is 3.8v and doesn't dip when powered on. The USB 5V D2 LED doesn't seem to come on and when plugged into a computer there is no indication that a USB device has been plugged in. Holding the ADB button while booting and then plugging it into the computer also does nothing.

      Before this the voxl has worked and nothing has really changed in the setup, but it does seem like something has broken. We are wondering if there is a way for us to fix it somehow. Unfortunately it just has the standard SDK installed, so I don't believe the debug port is enabled so I can't check how far into boot it's getting.

      Do you have any ideas on things to check?

      Thanks

      ModeratorM Offline
      ModeratorM Offline
      Moderator
      ModalAI Team
      wrote on last edited by
      #2

      @LucaVertiq Hi, sorry you're running into issues. You should probably try the unbricking process https://docs.modalai.com/voxl2-unbricking/

      LucaVertiqL 1 Reply Last reply
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      • ModeratorM Moderator

        @LucaVertiq Hi, sorry you're running into issues. You should probably try the unbricking process https://docs.modalai.com/voxl2-unbricking/

        LucaVertiqL Offline
        LucaVertiqL Offline
        LucaVertiq
        Contributor
        wrote on last edited by
        #3

        @Moderator Thanks! I'll give that a shot. Hopefully we can salvage it.

        Alex KushleyevA VinnyV 3 Replies Last reply
        0
        • LucaVertiqL LucaVertiq

          @Moderator Thanks! I'll give that a shot. Hopefully we can salvage it.

          Alex KushleyevA Offline
          Alex KushleyevA Offline
          Alex Kushleyev
          ModalAI Team
          wrote on last edited by
          #4

          @LucaVertiq , did you try disconnecting EVERYTHING from the board and seeing if it boots? Just bare board with power module.

          Alex

          LucaVertiqL 1 Reply Last reply
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          • LucaVertiqL LucaVertiq

            @Moderator Thanks! I'll give that a shot. Hopefully we can salvage it.

            VinnyV Offline
            VinnyV Offline
            Vinny
            ModalAI Team
            wrote on last edited by
            #5

            Hi @LucaVertiq
            For clarification (The USB 5V D2 LED doesn't seem to come on and when plugged into a computer ), this LED is an indicator that the 10-pin J3 port is available as a host and has no bearing on the USB-C port operations or plugging into a host PC for ADB.
            https://docs.modalai.com/voxl2-mini-connectors/

            1 Reply Last reply
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            • LucaVertiqL LucaVertiq

              @Moderator Thanks! I'll give that a shot. Hopefully we can salvage it.

              VinnyV Offline
              VinnyV Offline
              Vinny
              ModalAI Team
              wrote on last edited by
              #6

              Hi @LucaVertiq
              To me, it seems as if the board went into a power fail condition. Was this in any sort of crash or was it dropped?
              LED D2 coming on, then going Off repeatedly is an indication of a continuous reboot cycle (coinciding with your readings of 0.4A, 0A) but there is likely some hardware fault detected by the system preventing it from booting fully.

              1 Reply Last reply
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              • Alex KushleyevA Alex Kushleyev

                @LucaVertiq , did you try disconnecting EVERYTHING from the board and seeing if it boots? Just bare board with power module.

                Alex

                LucaVertiqL Offline
                LucaVertiqL Offline
                LucaVertiq
                Contributor
                wrote on last edited by
                #7

                @Alex-Kushleyev said in Voxl 2 mini overheating and rebooting:

                @LucaVertiq , did you try disconnecting EVERYTHING from the board and seeing if it boots? Just bare board with power module.

                Alex

                Yes, the full boot cycles were observed with just the power module and the voxl. We confirmed the voltage at the voxl was 3.8V and not dropping much below that, so no dead short.

                @Vinny said in Voxl 2 mini overheating and rebooting:

                Hi @LucaVertiq
                To me, it seems as if the board went into a power fail condition. Was this in any sort of crash or was it dropped?
                LED D2 coming on, then going Off repeatedly is an indication of a continuous reboot cycle (coinciding with your readings of 0.4A, 0A) but there is likely some hardware fault detected by the system preventing it from booting fully.

                I had actually just disassembled the vehicle to connect with ADB as we keep the ADB port inaccessible. I had ADB'd in to do some things, then when I reassembled it this began happening. It's quite possible I knocked something loose, or possibly some ESD event.

                I've been too busy flying vehicles to get to test the unbricking procedure, but Monday I will.

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