issue with starting the cameras on my VOXL 2 device.

[tom]

@Rawdha-R Interesting, if you run dmesg -wH in another terminal while going through this process do you see the device enumerate and then drop out maybe?

Also, are you running Ubuntu in a VM or directly on your hardware?

[Rawdha R]

@tom
Hello,

I followed your instructions and ran sudo dmesg -wH to monitor the kernel messages while reproducing the issue. I observed the output, which I’ve attached as a screenshot.

For context, I am running Ubuntu on a virtual machine (VM) and not directly on my hardware. I attempted the first flight of the drone, (VPN Tailscale) and while everything else was running smoothly, the only issue I faced was that the cameras did not turn on.

[tom]

@Rawdha-R Okay that is a good sign, it seems as though the board is going into fastboot correctly and the ubuntu machine is recognizing it that way. I still wonder if there is some permissions weirdness in play. What if you try running the install script with sudo permissions?

[Rawdha R]

@tom

It worked! I have attached a screenshot of the update:

[Rawdha R]

@tom I'm having trouble pinging the drone. I've set it up using a 5G modem (since the drone that I have doesnt have a wifi dongle) [VOXL AL & 5G Development drone-sentinel 5G LTE Modem] to connect to QGroundControl and proceed with installing the VPN on the drone. However, when I attempt to ping google.com, I get an error stating "unknown server," and I'm unable to see the drone's IP address. Prior to updating the SDK, I had successfully configured the modem and connected to QGroundControl via Tailscale VPN and I don't know why I'm getting these issues now. Any assistance in resolving this issue would be appreciated.

[tom]

@Rawdha-R What do you see with ifconfig? I'm not seeing a wwan0 network interface that I would expect to see with 5G modem

[Rawdha R]

@tom
This is what I got when I tried ifconfig there is no wwan0 in the list

[tom]

@Rawdha-R Seems as though your 5G add-on board isn't fully seated and isn't able to enumerate

[Rawdha R]

@tom

I have double-checked that the 5G add-on board is fully seated, and I followed the same process that worked successfully before the update. Given the current issue, what would you recommend I check next to help resolve this? I have attached a screenshot where I tried to reconfigured the modem and the issue still persists.

[tom]

@Rawdha-R What do you see with systemctl status voxl-modem?

If it is indeed not enumerating because of hardware there's nothing on the software side that will resolve it so we need to determine whether it is hw or sw at this point

[Rawdha R]

This post is deleted!

[Rawdha R]

@tom It worked! I tightened the screws, and it turns out it was a hardware issue. I've installed the Tailscale VPN on both the drone and my machine, and I've completed the calibration and binding. However, I'm having trouble starting the camera; it's not turning on in VLC or QGroundControl.