issue with starting the cameras on my VOXL 2 device.

tom

@Rawdha-R Interesting, if you run dmesg -wH in another terminal while going through this process do you see the device enumerate and then drop out maybe?

Also, are you running Ubuntu in a VM or directly on your hardware?

Rawdha R

@tom
Hello,

I followed your instructions and ran sudo dmesg -wH to monitor the kernel messages while reproducing the issue. I observed the output, which I’ve attached as a screenshot.

For context, I am running Ubuntu on a virtual machine (VM) and not directly on my hardware. I attempted the first flight of the drone, (VPN Tailscale) and while everything else was running smoothly, the only issue I faced was that the cameras did not turn on.

Screen Shot 2024-09-11 at 9.55.23 AM.png

tom

@Rawdha-R Okay that is a good sign, it seems as though the board is going into fastboot correctly and the ubuntu machine is recognizing it that way. I still wonder if there is some permissions weirdness in play. What if you try running the install script with sudo permissions?

Rawdha R

@tom

It worked! I have attached a screenshot of the update:
Screen Shot 2024-09-12 at 2.41.23 PM.png
Screen Shot 2024-09-12 at 2.44.44 PM.png

Rawdha R

@tom I'm having trouble pinging the drone. I've set it up using a 5G modem (since the drone that I have doesnt have a wifi dongle) [VOXL AL & 5G Development drone-sentinel 5G LTE Modem] to connect to QGroundControl and proceed with installing the VPN on the drone. However, when I attempt to ping google.com, I get an error stating "unknown server," and I'm unable to see the drone's IP address. Prior to updating the SDK, I had successfully configured the modem and connected to QGroundControl via Tailscale VPN and I don't know why I'm getting these issues now. Any assistance in resolving this issue would be appreciated.
Screen Shot 2024-09-16 at 12.00.05 PM.png

Screen Shot 2024-09-16 at 12.14.58 PM.png
Screen Shot 2024-09-16 at 12.33.35 PM.png

tom

@Rawdha-R What do you see with ifconfig? I'm not seeing a wwan0 network interface that I would expect to see with 5G modem

Rawdha R

@tom
This is what I got when I tried ifconfig there is no wwan0 in the list
Screen Shot 2024-09-18 at 8.52.57 AM.png

tom

@Rawdha-R Seems as though your 5G add-on board isn't fully seated and isn't able to enumerate

Rawdha R

@tom
Screen Shot 2024-09-19 at 11.34.12 AM.png
I have double-checked that the 5G add-on board is fully seated, and I followed the same process that worked successfully before the update. Given the current issue, what would you recommend I check next to help resolve this? I have attached a screenshot where I tried to reconfigured the modem and the issue still persists.

tom

@Rawdha-R What do you see with systemctl status voxl-modem?

If it is indeed not enumerating because of hardware there's nothing on the software side that will resolve it so we need to determine whether it is hw or sw at this point

Rawdha R

This post is deleted!

Rawdha R

@tom It worked! I tightened the screws, and it turns out it was a hardware issue. I've installed the Tailscale VPN on both the drone and my machine, and I've completed the calibration and binding. However, I'm having trouble starting the camera; it's not turning on in VLC or QGroundControl.