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ADB no device showing in terminal

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  • Sébastien de Pret Roose de CalesbergS Offline
    Sébastien de Pret Roose de CalesbergS Offline
    Sébastien de Pret Roose de Calesberg
    wrote on last edited by
    #1

    Hello,

    I am working on VOXL Flight and the device is not showing up in the terminal, I have tried to kill the server and restart it with no success. I have also tried with the debug add-on Board. With no success eighter.
    Also, I tried power it up with a power supply with the power module and then switch to a lipo, but no success eighter.
    And from the beginning I was not having any success with the installation of a new image, but I did have the ADB connection. So, I am a little stuck if someone could help me It would be great.

    Thanks you.

    1 Reply Last reply
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    • modaltbM Offline
      modaltbM Offline
      modaltb
      ModalAI Team
      wrote on last edited by
      #2

      Hi @Sébastien-de-Pret-Roose-de-Calesberg ,

      Do you have fastboot installed on your development system? What OS are you using? Sometimes, without running fastboot with sudo prevents the system from proceeding.

      We do occasionally get a VOXL to "brick", there's an unbrick procedure here https://docs.modalai.com/unbrick-voxl/.

      Most notably, is an edge case where you want to switch the fastboot switch off quickly after power up and running the ./install.sh script.

      Basically:

      • have debug board attached, fastboot switch enabled on
      • have USB cable attahed between VOXL and computer
      • have a terminal opened up, with the ./install.sh command ready to be pressed (wait to press it...)
      • power on VOXL and then QUICKLY turn switch off and then hit ENTER to run the ./install.sh script

      Let us know if this helps.

      1 Reply Last reply
      1
      • Sébastien de Pret Roose de CalesbergS Offline
        Sébastien de Pret Roose de CalesbergS Offline
        Sébastien de Pret Roose de Calesberg
        wrote on last edited by
        #3

        Thank you @modaltb for your answer, but sadly I have already tried to unbrick it without good result.
        And I had used the sudo command wen installing fastboot.

        2021-04-08_11-13.png
        Here on the screenshot, I’m stuck on “waiting for any fastboot” and it run indefinitely.
        I’m running ubuntu 20.04

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        • modaltbM Offline
          modaltbM Offline
          modaltb
          ModalAI Team
          wrote on last edited by
          #4

          Hi @Sébastien-de-Pret-Roose-de-Calesberg ,

          OK, so the installer is halting at:

                  while [ "$(fastboot devices)" == "" ]
          	do
          		echo "[INFO] Waiting for fastboot..."
          		sleep 2
          	done
          

          We somewhat recently moved from python to bash for the installer, and not tested on Ubuntu 20 at all.

          Can we do one last check? and then I'l' get an email going to see what to do next.

          Instead of using the install.sh script, can you just run fastboot devices from the terminal quickly after you bootup with the debug board attached with fastboot switch enabled?

          Thanks for the patience.
          -Travis

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          • Sébastien de Pret Roose de CalesbergS Offline
            Sébastien de Pret Roose de CalesbergS Offline
            Sébastien de Pret Roose de Calesberg
            wrote on last edited by
            #5

            Hi @modaltb,

            Here is what is hapening wen i do the fastboot devices.

            Screenshot from 2021-04-09 18-56-12 (2).png

            But should I install an other version of Ubuntu ? If so witchone ?

            Thanks for the answear,
            -Sébastien

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            • Chad SweetC Offline
              Chad SweetC Offline
              Chad Sweet
              ModalAI Team
              wrote on last edited by
              #6

              See this thread on stack overflow, it might be helpful

              Link Preview Image
              adb devices => no permissions (user in plugdev group; are your udev rules wrong?)

              I am getting following error log if I connect my android phone with Android Oreo OS to Linux PC $ adb devices List of devices attached xxxxxxxx no permissions (user in plugdev group; are your u...

              favicon

              Stack Overflow (stackoverflow.com)

              Sébastien de Pret Roose de CalesbergS 1 Reply Last reply
              0
              • Chad SweetC Chad Sweet

                See this thread on stack overflow, it might be helpful

                Link Preview Image
                adb devices => no permissions (user in plugdev group; are your udev rules wrong?)

                I am getting following error log if I connect my android phone with Android Oreo OS to Linux PC $ adb devices List of devices attached xxxxxxxx no permissions (user in plugdev group; are your u...

                favicon

                Stack Overflow (stackoverflow.com)

                Sébastien de Pret Roose de CalesbergS Offline
                Sébastien de Pret Roose de CalesbergS Offline
                Sébastien de Pret Roose de Calesberg
                wrote on last edited by
                #7

                hi @Chad-Sweet,

                Thanks for your suggestion but it is the same thing describe in the ADB setup and it is already done, and the second part is not possible because we do not have the possibility to place the device in Transfer mode, or do we?

                Screenshot from 2021-04-09 20-06-20.png

                -Sébastien

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                • modaltbM Offline
                  modaltbM Offline
                  modaltb
                  ModalAI Team
                  wrote on last edited by
                  #8

                  Hi @Sébastien-de-Pret-Roose-de-Calesberg ,

                  Sorry to beat this subject, and appreciate your patience, but we're trying to find root cause on these kind of issues.

                  What about running sudo fastboot devices instead of just 'fastboot devices'.

                  Sébastien de Pret Roose de CalesbergS 1 Reply Last reply
                  0
                  • modaltbM modaltb

                    Hi @Sébastien-de-Pret-Roose-de-Calesberg ,

                    Sorry to beat this subject, and appreciate your patience, but we're trying to find root cause on these kind of issues.

                    What about running sudo fastboot devices instead of just 'fastboot devices'.

                    Sébastien de Pret Roose de CalesbergS Offline
                    Sébastien de Pret Roose de CalesbergS Offline
                    Sébastien de Pret Roose de Calesberg
                    wrote on last edited by
                    #9

                    Hi @modaltb,

                    Here is what came out of it.

                    Screenshot from 2021-04-10 17-29-48.png

                    And no problem, I know that this kind of thing take time.
                    Thanks for your answer.

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                    • modaltbM Offline
                      modaltbM Offline
                      modaltb
                      ModalAI Team
                      wrote on last edited by
                      #10

                      OK, how about this now:

                      • get the device to show up using sudo fastboot devices like above with the same method
                      • quickly thereafter, run sudo fastboot reboot to see if the device get's out of fastboot mode

                      If above works, this 'should' bring it out of fastboot mode if it's operational and if so, it should then show up running adb devices.

                      My hunch right now is, adb doesn't require require to be ran as sudo whereas fastboot does.

                      Sébastien de Pret Roose de CalesbergS 1 Reply Last reply
                      0
                      • modaltbM modaltb

                        OK, how about this now:

                        • get the device to show up using sudo fastboot devices like above with the same method
                        • quickly thereafter, run sudo fastboot reboot to see if the device get's out of fastboot mode

                        If above works, this 'should' bring it out of fastboot mode if it's operational and if so, it should then show up running adb devices.

                        My hunch right now is, adb doesn't require require to be ran as sudo whereas fastboot does.

                        Sébastien de Pret Roose de CalesbergS Offline
                        Sébastien de Pret Roose de CalesbergS Offline
                        Sébastien de Pret Roose de Calesberg
                        wrote on last edited by
                        #11

                        Hi @modaltb,

                        So now it is stuck on this line

                        Screenshot from 2021-04-10 18-21-39.png

                        modaltbM 1 Reply Last reply
                        0
                        • Sébastien de Pret Roose de CalesbergS Sébastien de Pret Roose de Calesberg

                          Hi @modaltb,

                          So now it is stuck on this line

                          Screenshot from 2021-04-10 18-21-39.png

                          modaltbM Offline
                          modaltbM Offline
                          modaltb
                          ModalAI Team
                          wrote on last edited by
                          #12

                          @Sébastien-de-Pret-Roose-de-Calesberg ,

                          I'm trying out on more thing on my end, if it works I'll take a video of the process and share it and see if it works on your side.

                          If not I'll get an email out to you with next steps.

                          I have a hunch there's a small window (couple seconds) that we can communicate with the device, fingers crossed.

                          Thanks!

                          1 Reply Last reply
                          0
                          • modaltbM Offline
                            modaltbM Offline
                            modaltb
                            ModalAI Team
                            wrote on last edited by
                            #13

                            Hey @Sébastien-de-Pret-Roose-de-Calesberg , I sent out a message to the email associated to this account.

                            Thanks!
                            Travis

                            Sébastien de Pret Roose de CalesbergS 1 Reply Last reply
                            0
                            • ? Offline
                              ? Offline
                              A Former User
                              wrote on last edited by A Former User
                              #14
                              This post is deleted!
                              1 Reply Last reply
                              0
                              • modaltbM modaltb

                                Hey @Sébastien-de-Pret-Roose-de-Calesberg , I sent out a message to the email associated to this account.

                                Thanks!
                                Travis

                                Sébastien de Pret Roose de CalesbergS Offline
                                Sébastien de Pret Roose de CalesbergS Offline
                                Sébastien de Pret Roose de Calesberg
                                wrote on last edited by
                                #15

                                Hello @modaltb,

                                It look like in the end I managed to reinstall the image on the board but the fastboot devices and adb shell does not work.

                                Screenshot from 2021-04-30 16-21-02.png

                                1 Reply Last reply
                                0
                                • modaltbM Offline
                                  modaltbM Offline
                                  modaltb
                                  ModalAI Team
                                  wrote on last edited by
                                  #16

                                  Hi @Sébastien-de-Pret-Roose-de-Calesberg ,

                                  I'll get an email going to this address on this account, I'm not clear what's going on and perhaps we need to send it in.

                                  Thanks and sorry for the inconvenience,
                                  Travis

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