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    Broken Parts

    VOXL 2
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    • Bright NnadiB
      Bright Nnadi @tom
      last edited by

      @tom is it possible we have a remote meeting?

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      • tomT
        tom admin
        last edited by

        @Bright-Nnadi I would recommend running Ubuntu natively on your ground station, this has worked for others who have issues when using a Virtual Machine. USB pass-through is often iffy.

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        • Bright NnadiB
          Bright Nnadi @tom
          last edited by

          @tom but I don’t have a gcs step up yet. I just want to turn out the camera.

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          • tomT
            tom admin
            last edited by

            @Bright-Nnadi I'm confused what you're asking. If you want to do any sort of configuration/setup you'll have to get ADB working, which I would use Ubuntu natively on your machine in order to do that

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            • Bright NnadiB
              Bright Nnadi @tom
              last edited by

              @tom I’m getting confused too. So I’m following y’all’s documentation. I have Ubuntu installed on my laptop natively and I have tried all the AdB commands y’all provided to active ADB but it did not work. If you can please give me a detail ordered steps to follow to have ADB activated then use the station mode to access the VOXL CAM.

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              • tomT
                tom admin
                last edited by

                @Bright-Nnadi In a terminal, run dmesg -wH, then power your VOXL CAM and plug in USB to your machine, do you see any output in dmesg showing that the hardware is detected at all? If so, post it here and I can see what's going on.

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                • Bright NnadiB
                  Bright Nnadi @tom
                  last edited by

                  @tom This is what I'm seeingcfb909a4-393d-4590-b8ad-884afc63ec5c-image.png

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                  • tomT
                    tom admin
                    last edited by

                    @Bright-Nnadi I can provide support in this case if you're running Ubuntu natively. Looks like you are using WSL on Windows.

                    If you have a spare computer that you can actually load Ubuntu on by following something like this: https://ubuntu.com/tutorials/install-ubuntu-desktop#1-overview then I can help you out once you've done that but we don't use ADB over WSL.

                    It's possible someone else on the forum has done it but we do not.

                    Are you attempting to use the same VOXL CAM that we have already issued you an RMA for? If so I wouldn't keep trying to get it to work and I would send it in so we can fix it for you.

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                    • Steve TurnerS
                      Steve Turner
                      last edited by

                      @Bright-Nnadi

                      Came over here from the other thread you tagged me in. I'm not a member of the ModalAI team, but I'll try my best.

                      It looks like you are using WSL for your Ubuntu VM. I have tried this previously with USB passthrough and at the time it actually was not supported by WSL/WSL2. VirtualBox or another VM solution would likely have much better support for USB passthrough. Even with that, as @tom said you are likely to encounter troubles in a VM. https://stackoverflow.com/a/61089833 Has an example that might help you.

                      I would confirm first that the device even shows up in Windows with ADB. https://developer.android.com/studio/releases/platform-tools Download platform tools and try running adb list

                      If you want to keep trying, https://www.xda-developers.com/wsl-connect-usb-devices-windows-11/ might be a good article to read through on getting USB devices to show up in your WSL VM.

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                      • Bright NnadiB
                        Bright Nnadi
                        last edited by

                        @tom Great, yeah I was using that VOXL CAM but I just mailed to y'all today but I'm hoping one gets to me on time, because I am supposed to be using it for a project. I will load the Ubuntu desktop on another device when I am done.

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                        • Bright NnadiB
                          Bright Nnadi @Steve Turner
                          last edited by

                          @Steve-Turner Thanks Steve, i'm sorry I thought you were a member but I will look into this and let you know how it goes.

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                          • Bright NnadiB
                            Bright Nnadi
                            last edited by

                            @tom Hey tom, so i received my new VOXL-CAM and i Ubuntu ready too. I am trying to configure ROS on VOXL but I am getting some errors there.

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                            • tomT
                              tom admin
                              last edited by

                              @Bright-Nnadi Please open a new forum thread with a description of your issue. Our team will get better eyes on it that way

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                              • Bright NnadiB
                                Bright Nnadi @tom
                                last edited by

                                @tom thanks

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