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  4. What is the correct process to recover the voxl 2?

What is the correct process to recover the voxl 2?

Scheduled Pinned Locked Moved VOXL 2
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  • M Offline
    M Offline
    m1baldwin
    Contributor
    wrote on last edited by m1baldwin
    #1

    The instructions on the documentation for re-flashing the system image on the voxl 2 doesn't quite match what the latest scripts from the voxl2 platform 0.9 image tar provide. The package provides an "install.sh" script as the entry point for re-flashing. The instructions mention there should be a "flash-full.sh" script.

    Assuming the above is supposed to be the correct script, I did try putting my voxl 2 into fastboot state and running the install script. It was able to identify the partition and reset the board, but it hangs at the "Waiting for ADB" step. The voxl 2 is showing up in dmesg as a Qualcomm device, but adb doesn't show it as available, hence it hanging at the waiting for adb step.

    Any ideas on what to try?

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    • tomT Offline
      tomT Offline
      tom
      admin
      wrote on last edited by
      #2

      @m1baldwin You're right, the newer releases changed the name to install.sh

      Can you post the output of lsusb on your host PC so we can see exactly what state the VOXL2 is booting into?

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      • M Offline
        M Offline
        m1baldwin
        Contributor
        wrote on last edited by
        #3

        Output from lsusb when voxl2 has been placed in fastboot mode:

        mb@mb-HP-EliteBook-840-G7-Notebook-PC:~/Downloads/voxl2_platform_0.9$ lsusb
        Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Bus 002 Device 017: ID 18d1:d00d Google Inc.
        Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Bus 001 Device 003: ID 06cb:00df Synaptics, Inc.
        Bus 001 Device 002: ID 04f2:b6bf Chicony Electronics Co., Ltd
        Bus 001 Device 004: ID 8087:0026 Intel Corp.
        Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

        Lsusb after the flashing and while the script waits for adb to come back up
        mb@mb-HP-EliteBook-840-G7-Notebook-PC:~/Downloads/voxl2_platform_0.9$ lsusb
        Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
        Bus 002 Device 018: ID 05c6:901d Qualcomm, Inc.
        Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
        Bus 001 Device 003: ID 06cb:00df Synaptics, Inc.
        Bus 001 Device 002: ID 04f2:b6bf Chicony Electronics Co., Ltd
        Bus 001 Device 004: ID 8087:0026 Intel Corp.
        Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

        dmesg output for fastboot mode:
        [755391.801828] usb 2-1: new SuperSpeed Gen 1 USB device number 17 using xhci_hcd
        [755391.823072] usb 2-1: New USB device found, idVendor=18d1, idProduct=d00d, bcdDevice= 1.00
        [755391.823082] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
        [755391.823087] usb 2-1: Product: Android
        [755391.823092] usb 2-1: Manufacturer: Google
        [755391.823096] usb 2-1: SerialNumber: 9ce13470

        dmesg for after fastboot, while waiting for adb to become available:
        [755509.829081] usb 2-1: new SuperSpeed Gen 1 USB device number 18 using xhci_hcd
        [755509.856499] usb 2-1: New USB device found, idVendor=05c6, idProduct=901d, bcdDevice= 0.00
        [755509.856508] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
        [755509.856513] usb 2-1: Product: QUSB_BULK_SN:A07D5C7A
        [755509.856517] usb 2-1: Manufacturer: Qualcomm CDMA Technologies MSM
        [755509.856520] usb 2-1: SerialNumber: 9ce13470

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        • tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #4

          @m1baldwin I would double check that your SW2 switch is OFF. If it is, it seems as though your VOXL2 may be in a bricked state and can be recovered via. QDL: https://docs.modalai.com/voxl2-qdl/

          Dmytro StolbovyiD 1 Reply Last reply
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          • M Offline
            M Offline
            m1baldwin
            Contributor
            wrote on last edited by
            #5

            Yes, SW2 is in "off" state, so looks like voxl 2 is bricked. I'll try out the qdl instructions and come back with updates.

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            • M Offline
              M Offline
              m1baldwin
              Contributor
              wrote on last edited by
              #6

              @tom That qdl reset did the trick, thanks!

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              • tomT tom

                @m1baldwin I would double check that your SW2 switch is OFF. If it is, it seems as though your VOXL2 may be in a bricked state and can be recovered via. QDL: https://docs.modalai.com/voxl2-qdl/

                Dmytro StolbovyiD Offline
                Dmytro StolbovyiD Offline
                Dmytro Stolbovyi
                wrote on last edited by
                #7

                @tom Hello. Could you please update this link as it doesn't work. I met with the same situation and need you assistance to recover voxl2

                tomT 1 Reply Last reply
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                • Dmytro StolbovyiD Dmytro Stolbovyi

                  @tom Hello. Could you please update this link as it doesn't work. I met with the same situation and need you assistance to recover voxl2

                  tomT Offline
                  tomT Offline
                  tom
                  admin
                  wrote on last edited by
                  #8

                  @Dmytro-Stolbovyi Here is the updated link: https://docs.modalai.com/voxl2-unbricking/

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