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  4. VOXL Starling 2 Max hires_front camera unresponsive

VOXL Starling 2 Max hires_front camera unresponsive

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  • Alex KushleyevA Alex Kushleyev

    @brandon , usually this is a sign of a hardware issue, most likely the cabling between the camera and VOXL2 (while there is also M0173 in between).

    Has this camera ever worked before?

    Alex

    B Offline
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    brandon
    Contributor
    wrote on last edited by
    #6

    @Alex-Kushleyev I have not seen the camera work before. I just started developing with it and thought it might be related to a software bug I was seeing on the forum.

    Alex KushleyevA 1 Reply Last reply
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    • B brandon

      @Alex-Kushleyev I have not seen the camera work before. I just started developing with it and thought it might be related to a software bug I was seeing on the forum.

      Alex KushleyevA Offline
      Alex KushleyevA Offline
      Alex Kushleyev
      ModalAI Team
      wrote on last edited by
      #7

      @brandon , I will double check with the team how to proceed.

      Can you please do another test, where you re-enable the front hires camera and disable the down-facing one? In this case, the front one still does not work?

      Alex

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      • Alex KushleyevA Alex Kushleyev

        @brandon , I will double check with the team how to proceed.

        Can you please do another test, where you re-enable the front hires camera and disable the down-facing one? In this case, the front one still does not work?

        Alex

        B Offline
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        brandon
        Contributor
        wrote on last edited by
        #8

        @Alex-Kushleyev I performed the next test and the voxl-camera-server crash occurs after a short period of time. I was able to bring up a few camera feeds and then the service died. I was never able to see a frame from the hires_front.

        51f4e1ad-3617-495b-a072-145f63a710d0-image.png

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        • Alex KushleyevA Alex Kushleyev

          @brandon , I will double check with the team how to proceed.

          Can you please do another test, where you re-enable the front hires camera and disable the down-facing one? In this case, the front one still does not work?

          Alex

          B Offline
          B Offline
          brandon
          Contributor
          wrote on last edited by
          #9

          @Alex-Kushleyev What did your team recommend? Should I reach out to ModalAI directly?

          Dobry KolaczD 1 Reply Last reply
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          • B brandon

            @Alex-Kushleyev What did your team recommend? Should I reach out to ModalAI directly?

            Dobry KolaczD Offline
            Dobry KolaczD Offline
            Dobry Kolacz
            ModalAI Team
            wrote on last edited by
            #10

            @brandon Could you please send some photos of what your front camera assembly looks like. I'd like too see all the connections, some views of the camera itself, and what the plastic housing around the cams look like. We verify all cameras are working and get them focused during assembly so I'm trying to track down what could have caused the failure.

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            • Dobry KolaczD Dobry Kolacz

              @brandon Could you please send some photos of what your front camera assembly looks like. I'd like too see all the connections, some views of the camera itself, and what the plastic housing around the cams look like. We verify all cameras are working and get them focused during assembly so I'm trying to track down what could have caused the failure.

              B Offline
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              brandon
              Contributor
              wrote on last edited by
              #11

              @Dobry-Kolacz

              IMG_8064.JPG

              IMG_8068.JPG

              IMG_8069.JPG

              IMG_8072.JPG

              IMG_8068 2.JPG

              IMG_8072 2.JPG

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              • Dobry KolaczD Dobry Kolacz

                @brandon Could you please send some photos of what your front camera assembly looks like. I'd like too see all the connections, some views of the camera itself, and what the plastic housing around the cams look like. We verify all cameras are working and get them focused during assembly so I'm trying to track down what could have caused the failure.

                B Offline
                B Offline
                brandon
                Contributor
                wrote on last edited by
                #12

                @Dobry-Kolacz I’ve seen a few frames come through before, and one time I’ve seen half a valid frame and static noise on the other half of the frame. I didn’t take a picture at the time because I didn’t know it was a problem yet. I was just learning how to ssh in and connect the drone to my WiFi network.

                Dobry KolaczD 2 Replies Last reply
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                • B brandon

                  @Dobry-Kolacz I’ve seen a few frames come through before, and one time I’ve seen half a valid frame and static noise on the other half of the frame. I didn’t take a picture at the time because I didn’t know it was a problem yet. I was just learning how to ssh in and connect the drone to my WiFi network.

                  Dobry KolaczD Offline
                  Dobry KolaczD Offline
                  Dobry Kolacz
                  ModalAI Team
                  wrote on last edited by Dobry Kolacz
                  #13
                  This post is deleted!
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                  • B brandon

                    @Dobry-Kolacz I’ve seen a few frames come through before, and one time I’ve seen half a valid frame and static noise on the other half of the frame. I didn’t take a picture at the time because I didn’t know it was a problem yet. I was just learning how to ssh in and connect the drone to my WiFi network.

                    Dobry KolaczD Offline
                    Dobry KolaczD Offline
                    Dobry Kolacz
                    ModalAI Team
                    wrote on last edited by
                    #14

                    @brandon Hmm, they look fairly well plugged in as far as I can tell. I'd say look at it from a side profile and if you see anything sticking out or bulging, you'll know it was a poorly seated connector.

                    Just for good measure, go ahead and press against the back of those connectors just to be sure they're fully seated in there. From a side profile, everything should look flat/parallel with the board.

                    B 1 Reply Last reply
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                    • Dobry KolaczD Dobry Kolacz

                      @brandon Hmm, they look fairly well plugged in as far as I can tell. I'd say look at it from a side profile and if you see anything sticking out or bulging, you'll know it was a poorly seated connector.

                      Just for good measure, go ahead and press against the back of those connectors just to be sure they're fully seated in there. From a side profile, everything should look flat/parallel with the board.

                      B Offline
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                      brandon
                      Contributor
                      wrote on last edited by brandon
                      #15

                      @Dobry-Kolacz Here is another connector that I think is relevant that I didn't include in the last post. I'm not sure how I should apply force but I tried to push them in a little bit as instructed. Nothing seemed to move and there is no change on the Voxl Portal.

                      IMG_8076.JPG

                      IMG_8077.JPG

                      IMG_8074.JPG

                      Dobry KolaczD 1 Reply Last reply
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                      • B brandon

                        @Dobry-Kolacz Here is another connector that I think is relevant that I didn't include in the last post. I'm not sure how I should apply force but I tried to push them in a little bit as instructed. Nothing seemed to move and there is no change on the Voxl Portal.

                        IMG_8076.JPG

                        IMG_8077.JPG

                        IMG_8074.JPG

                        Dobry KolaczD Offline
                        Dobry KolaczD Offline
                        Dobry Kolacz
                        ModalAI Team
                        wrote on last edited by Dobry Kolacz
                        #16

                        @brandon Do you have a plastic spudger tool? Something like this. A plastic tool will significantly reduce the possibility of damaging any components (compared to using anything hard like metal). Press only on the metal part of the connector to prevent warping that plastic nub end.
                        Typically we use a fingernail to press those connectors in place but for that connector in particular it would be hard to reach with a fingernail. 6d21bb38-e0a6-4d12-b21a-d201dd4fc446-image.png

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