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  3. Loss of wlan0 and potentially wwan0

Loss of wlan0 and potentially wwan0

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  • tomT tom

    @groupo Can't say I've seen anything like that before. Can you confirm that the M0090 add-on board is fully seated onto the VOXL 2 with both connectors fully inserted

    groupoG Offline
    groupoG Offline
    groupo
    Regular
    wrote on last edited by
    #4

    @tom This may be my issue, I still had the standoffs unscrewed so I could take the SIM card out easier. Which two connectors are you referring to? Will rescrew the standoffs in the meantime

    tomT groupoG 2 Replies Last reply
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    • groupoG groupo

      @tom This may be my issue, I still had the standoffs unscrewed so I could take the SIM card out easier. Which two connectors are you referring to? Will rescrew the standoffs in the meantime

      tomT Offline
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      tom
      admin
      wrote on last edited by
      #5

      @groupo The two board to board connectors, J2, and J4 as seen here: https://docs.modalai.com/5G-Modem-datasheet/#j2-voxl-2-board-to-board

      I would also ensure that the modem card is fully seated in the M0090 add-on as well

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      • groupoG groupo

        @tom This may be my issue, I still had the standoffs unscrewed so I could take the SIM card out easier. Which two connectors are you referring to? Will rescrew the standoffs in the meantime

        groupoG Offline
        groupoG Offline
        groupo
        Regular
        wrote on last edited by
        #6

        I tightened the standoffs back down and the wifi adapter came back on! Also, wwan0 is up for the modem now too. thanks @tom

        tomT 1 Reply Last reply
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        • groupoG groupo

          I tightened the standoffs back down and the wifi adapter came back on! Also, wwan0 is up for the modem now too. thanks @tom

          tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #7

          @groupo great to hear!

          groupoG 1 Reply Last reply
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          • tomT tom

            @groupo great to hear!

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            groupo
            Regular
            wrote on last edited by groupo
            #8

            @tom I have a lot of modem-related trouble shooting I would like to do before coming here for actual help, but while I am going thru that, I'd like to broach our use case and see if you have any initial reservations about it. We are running a private LTE network. I know the APN and am calling voxl-config-modem accordingly, but am running into some qmi errors. While I am digging thru some of voxl-modem and voxl-modem-start to see if I can get a handle of what is going on, do you know if this use case is supported?

            tomT 2 Replies Last reply
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            • groupoG groupo

              @tom I have a lot of modem-related trouble shooting I would like to do before coming here for actual help, but while I am going thru that, I'd like to broach our use case and see if you have any initial reservations about it. We are running a private LTE network. I know the APN and am calling voxl-config-modem accordingly, but am running into some qmi errors. While I am digging thru some of voxl-modem and voxl-modem-start to see if I can get a handle of what is going on, do you know if this use case is supported?

              tomT Offline
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              tom
              admin
              wrote on last edited by
              #9

              @groupo The private network would have to be compatible with the flavor of modem hardware you're using but that is something other customers have done in the past so I don't see any issues with that plan

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              • groupoG groupo

                @tom I have a lot of modem-related trouble shooting I would like to do before coming here for actual help, but while I am going thru that, I'd like to broach our use case and see if you have any initial reservations about it. We are running a private LTE network. I know the APN and am calling voxl-config-modem accordingly, but am running into some qmi errors. While I am digging thru some of voxl-modem and voxl-modem-start to see if I can get a handle of what is going on, do you know if this use case is supported?

                tomT Offline
                tomT Offline
                tom
                admin
                wrote on last edited by
                #10

                @groupo Are you using a Quectel or Sierra modem?

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                • tomT tom

                  @groupo Are you using a Quectel or Sierra modem?

                  groupoG Offline
                  groupoG Offline
                  groupo
                  Regular
                  wrote on last edited by
                  #11

                  @tom we are using the sierra, I noted in another post that it is the 9291 and I see only an option for the 9191, but one of the other devs (Alex?) had said that the 9191 option would be fine

                  groupoG tomT 2 Replies Last reply
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                  • groupoG groupo

                    @tom we are using the sierra, I noted in another post that it is the 9291 and I see only an option for the 9191, but one of the other devs (Alex?) had said that the 9191 option would be fine

                    groupoG Offline
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                    groupo
                    Regular
                    wrote on last edited by
                    #12

                    @tom I also will note, modem-flavor-wise, it is B3 LTE network (though, we are in America) which is supported in the datasheets

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                    • groupoG groupo

                      @tom we are using the sierra, I noted in another post that it is the 9291 and I see only an option for the 9191, but one of the other devs (Alex?) had said that the 9191 option would be fine

                      tomT Offline
                      tomT Offline
                      tom
                      admin
                      wrote on last edited by
                      #13

                      @groupo Yeah that option in voxl-configure-modem is correct, I should update it in the future to make it more clear.

                      This is what gets run on boot with that option: https://gitlab.com/voxl-public/voxl-sdk/utilities/voxl-modem/-/blob/master/scripts/voxl-modem-start?ref_type=heads#L122

                      For that modem, voxl-modem just acts as a wrapper for qmicli: https://gitlab.com/voxl-public/voxl-sdk/utilities/voxl-modem/-/blob/master/scripts/voxl-modem-start?ref_type=heads#L147

                      and udhcpc: https://gitlab.com/voxl-public/voxl-sdk/utilities/voxl-modem/-/blob/master/scripts/voxl-modem-start?ref_type=heads#L160

                      Feel free to modify the script as needed to fit your application

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