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Seeker Vision goggles

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  • J Offline
    J Offline
    jbhines929
    Contributor
    wrote on last edited by
    #1

    I have a Seeker Vision FPV. The headset won't turn on. It's making a clicking sound but not sign of life on the screens. Battery is charged. I need suggestions on things to try or what I need to do to send for repair. Thank you.

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    • J Offline
      J Offline
      jbhines929
      Contributor
      wrote on last edited by
      #2

      Still seeking resolution on this, thanks!

      ModeratorM 1 Reply Last reply
      0
      • J jbhines929

        Still seeking resolution on this, thanks!

        ModeratorM Offline
        ModeratorM Offline
        Moderator
        ModalAI Team
        wrote on last edited by
        #3

        @jbhines929 Hi JB, sorry you are running into issues.

        One quick thought, is to update the Orqa goggles firmware - https://orqafpv.com/downloads . There were issues at one point, but we have been updating them in the factory recently before shipping

        To further isolate, can you plug a different display into the VRX DisplayPort output? Or, try to connect ADB to the VRX? that would let us know if it's a Goggles or VRX issue. (sounds like goggles if they are clicking)

        You can always submit an RMA here: https://modalai.com/rma

        J 1 Reply Last reply
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        • ModeratorM Moderator

          @jbhines929 Hi JB, sorry you are running into issues.

          One quick thought, is to update the Orqa goggles firmware - https://orqafpv.com/downloads . There were issues at one point, but we have been updating them in the factory recently before shipping

          To further isolate, can you plug a different display into the VRX DisplayPort output? Or, try to connect ADB to the VRX? that would let us know if it's a Goggles or VRX issue. (sounds like goggles if they are clicking)

          You can always submit an RMA here: https://modalai.com/rma

          J Offline
          J Offline
          jbhines929
          Contributor
          wrote on last edited by jbhines929
          #4

          @Moderator Thank you. Can confirm it is the goggles- tested with a secondary monitor. I looked at the RMA form, to be honest it seems unreasonable to have a $150 fee for something that is basically new, physically undamaged, with 2-3 uses.

          ModeratorM 1 Reply Last reply
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          • J jbhines929

            @Moderator Thank you. Can confirm it is the goggles- tested with a secondary monitor. I looked at the RMA form, to be honest it seems unreasonable to have a $150 fee for something that is basically new, physically undamaged, with 2-3 uses.

            ModeratorM Offline
            ModeratorM Offline
            Moderator
            ModalAI Team
            wrote on last edited by
            #5

            @jbhines929 Please fill out the RMA form to get the process started. If it is due to manufactures defect it is covered under warranty and no diagnosis fee will be charged.

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