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    VOXL2 troubleshooting

    VOXL 2
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    • tomT
      tom admin @claw
      last edited by

      @claw It looks as though the board is booting into fastboot. At this point you should be able to install the voxl2_SDK with ./install.sh

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      • C
        claw @tom
        last edited by

        @tom oh, ok. I thought I'd have adb from the firmware. My mistake. Thanks for the help.

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        • C
          claw @claw
          last edited by

          @tom I tried to install the SDK but it failed.
          I did re-read the instructions for unbricking which do say that ADB should be available after installing the flat build. Is there a mechanism for returning the boards for repair?

          e8165df7-6cf4-4744-8b01-78bf36c921c4-image.png

          tomT 1 Reply Last reply Reply Quote 0
          • tomT
            tom admin @claw
            last edited by

            @claw Can you double check that you're loading the correct QDL image? You'll need to determine whether your board is an M0054-1 or M0054-2

            https://docs.modalai.com/m0054-versions/#m0054-1-and-m0054-2

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            • C
              claw @tom
              last edited by

              @tom i did check that initially and again before I loaded it this last time. We have the older version boards.

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              • tomT
                tom admin @claw
                last edited by

                @claw Are you running Ubuntu natively? If so, what version?

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                • C
                  claw @tom
                  last edited by

                  @tom yes, 22.04

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                  • tomT
                    tom admin @claw
                    last edited by

                    @claw I would try installing the SDK with ./install.sh -w to wipe all partitions and start fresh.

                    If that doesn't work it may be worth submitting an RMA: https://www.modalai.com/pages/rma

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                    • C
                      claw @tom
                      last edited by

                      @tom thank you. I'll give that a shot.

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                      • C
                        claw @claw
                        last edited by

                        @tom That completed successfully, but still doesn't provide adb. Also, lsusb still shows the fastboot device whereas the other Starlings that are working show a qualcom device.

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                        • tomT
                          tom admin @claw
                          last edited by

                          @claw That is definitely not the expected behavior, I recommend going through the RMA process

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