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  3. adb is not working, (No ADB device detected)

adb is not working, (No ADB device detected)

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  • A Offline
    A Offline
    Alex123
    Contributor
    wrote on last edited by Alex123
    #1

    I've done all the connections as mentioned on the website.
    But as I'm connecting the VOXL core board to HOST-PC(Ubuntu) using USB it's not showing any ADB device.
    It was detected previously, but now it isn't showing any device.
    Connection.jpg

    CMD.jpg

    Any help or direction on what to check next is greatly appreciated.

    Thank you..

    1 Reply Last reply
    0
    • Chad SweetC Offline
      Chad SweetC Offline
      Chad Sweet
      ModalAI Team
      wrote on last edited by
      #2

      Hi Alex,

      It doesn't look like the PCB is placed on an ESD sensitive surface? It is an exposed PCB so you still need to be careful with exposure to ESD

      It's most likely the flash was corrupted in some way. Can you please try the Unbrick procedure found here? https://docs.modalai.com/unbrick-voxl/

      Thanks!

      A 1 Reply Last reply
      0
      • Chad SweetC Chad Sweet

        Hi Alex,

        It doesn't look like the PCB is placed on an ESD sensitive surface? It is an exposed PCB so you still need to be careful with exposure to ESD

        It's most likely the flash was corrupted in some way. Can you please try the Unbrick procedure found here? https://docs.modalai.com/unbrick-voxl/

        Thanks!

        A Offline
        A Offline
        Alex123
        Contributor
        wrote on last edited by Alex123
        #3

        @Chad-Sweet Yes, I'm taking care about ESD sensitive surface.
        I've tried unbrick procedure but it's not showing any ADB device on my screen.

        Thanks.

        1 Reply Last reply
        0
        • modaltbM Offline
          modaltbM Offline
          modaltb
          ModalAI Team
          wrote on last edited by
          #4

          Hi @Alex123 ,

          A few more items to try.

          • When you apply power, does the LED quickly flash green? The LED is called out here
          • What are you using to plug into the power module? I see in the picture above you have the power module but can't see what type of power supply you are using. The VOXL has a hefty inrush current, I've seen sometimes when using an incorrectly spec'd supply that there can be intermittent ADB connections
          • Have you tried a different USB cable and port (I'm sure you have, but have to ask 😉 )

          Thanks!

          A 1 Reply Last reply
          0
          • modaltbM modaltb

            Hi @Alex123 ,

            A few more items to try.

            • When you apply power, does the LED quickly flash green? The LED is called out here
            • What are you using to plug into the power module? I see in the picture above you have the power module but can't see what type of power supply you are using. The VOXL has a hefty inrush current, I've seen sometimes when using an incorrectly spec'd supply that there can be intermittent ADB connections
            • Have you tried a different USB cable and port (I'm sure you have, but have to ask 😉 )

            Thanks!

            A Offline
            A Offline
            Alex123
            Contributor
            wrote on last edited by
            #5

            @modaltb
            I've tried the items you are listed.

            • The LED is blinking when I'm applying the power(flash green).

            • I'm using the standard power adapter which I've received with the complete VOXL kit. (5V 4A)

            • And of course, I've tried with different USB cables as well.

            After all, it's not showing any ADB device on my screen.

            Thanks!

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            • modaltbM Offline
              modaltbM Offline
              modaltb
              ModalAI Team
              wrote on last edited by
              #6

              Hi @Alex123 ,

              Sorry for the repetitive questions, but we're trying to eliminate problems we've seen due to wrong power supplies and ADB.

              Our standard power 5V supply is rated for 6A (as a 4A power supply may not support inrush currents of the VOXL) and can lead to problems like this....

              Can you please verify if you are using the standard power supply?

              https://www.modalai.com/products/voxl-acc-ps?variant=32029899849779

              Here's the real datasheet:
              https://www.digikey.com/product-detail/en/globtek-inc/WR9QA6000LCP-N-R6B/1939-1845-ND/9837910

              Thanks!

              A 3 Replies Last reply
              0
              • modaltbM modaltb

                Hi @Alex123 ,

                Sorry for the repetitive questions, but we're trying to eliminate problems we've seen due to wrong power supplies and ADB.

                Our standard power 5V supply is rated for 6A (as a 4A power supply may not support inrush currents of the VOXL) and can lead to problems like this....

                Can you please verify if you are using the standard power supply?

                https://www.modalai.com/products/voxl-acc-ps?variant=32029899849779

                Here's the real datasheet:
                https://www.digikey.com/product-detail/en/globtek-inc/WR9QA6000LCP-N-R6B/1939-1845-ND/9837910

                Thanks!

                A Offline
                A Offline
                Alex123
                Contributor
                wrote on last edited by Alex123
                #7

                @modaltb
                I'm sorry, it was by mistake. I'm using 5V, 6A power supply.

                IMG_20201124_112438.jpg

                1 Reply Last reply
                0
                • modaltbM modaltb

                  Hi @Alex123 ,

                  Sorry for the repetitive questions, but we're trying to eliminate problems we've seen due to wrong power supplies and ADB.

                  Our standard power 5V supply is rated for 6A (as a 4A power supply may not support inrush currents of the VOXL) and can lead to problems like this....

                  Can you please verify if you are using the standard power supply?

                  https://www.modalai.com/products/voxl-acc-ps?variant=32029899849779

                  Here's the real datasheet:
                  https://www.digikey.com/product-detail/en/globtek-inc/WR9QA6000LCP-N-R6B/1939-1845-ND/9837910

                  Thanks!

                  A Offline
                  A Offline
                  Alex123
                  Contributor
                  wrote on last edited by
                  #8

                  @modaltb
                  If it happens (5V, 4A), is there any possibility of hardware damage?
                  Can I overcome this problem by giving the correct power supply?

                  1 Reply Last reply
                  0
                  • modaltbM modaltb

                    Hi @Alex123 ,

                    Sorry for the repetitive questions, but we're trying to eliminate problems we've seen due to wrong power supplies and ADB.

                    Our standard power 5V supply is rated for 6A (as a 4A power supply may not support inrush currents of the VOXL) and can lead to problems like this....

                    Can you please verify if you are using the standard power supply?

                    https://www.modalai.com/products/voxl-acc-ps?variant=32029899849779

                    Here's the real datasheet:
                    https://www.digikey.com/product-detail/en/globtek-inc/WR9QA6000LCP-N-R6B/1939-1845-ND/9837910

                    Thanks!

                    A Offline
                    A Offline
                    Alex123
                    Contributor
                    wrote on last edited by
                    #9

                    @modaltb
                    I've connected the current meter in series to check the current at 24V.
                    I've used Power Module v3 to power-up the board.
                    I've observed the following current rating at 24 volts. (see the image)

                    IMG_20201124_132253.jpg

                    Is that much of current consumption at 24V ok?

                    1 Reply Last reply
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                    • modaltbM Offline
                      modaltbM Offline
                      modaltb
                      ModalAI Team
                      wrote on last edited by
                      #10

                      Hi @Alex123 ,

                      46mA is a bit low... OK so now that we've sorted out the power supply, I believe we'll ask to have this one sent in and we can evaluate it unfortunately.

                      I've just email you an RMA request form to the email associated to this forum account, if you could fill this out we'll start the process.

                      Thanks!

                      A 1 Reply Last reply
                      0
                      • modaltbM modaltb

                        Hi @Alex123 ,

                        46mA is a bit low... OK so now that we've sorted out the power supply, I believe we'll ask to have this one sent in and we can evaluate it unfortunately.

                        I've just email you an RMA request form to the email associated to this forum account, if you could fill this out we'll start the process.

                        Thanks!

                        A Offline
                        A Offline
                        Alex123
                        Contributor
                        wrote on last edited by Alex123
                        #11

                        @modaltb
                        Ok.
                        Thanks!

                        1 Reply Last reply
                        0
                        • modaltbM Offline
                          modaltbM Offline
                          modaltb
                          ModalAI Team
                          wrote on last edited by
                          #12

                          @Alex123 I just realized right now when I was powering up my m500 that I said to use 24VDC in an email.... this is OK for that power module, but the max is 25.2VDC, so no problem dropping it to say 16VDC! 😉

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