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    LTE Modem "Feather is Disabled"

    Cellular Modems
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    • S
      scottesicdrone
      last edited by

      Thanks, Tom, for the help! I really appreciate it! Is it possible that the serial port and the ports got renamed from /dev/ttyACM0 and /dev/ttyUSB0? I'm not too familiar with how these devices are generated or normal behavior for these devices. We have also noticed that this happened on two different VOXLs with the same v1 modem, so this problem seems to be with the modem and not the VOXL (though this is not something I am 100% certain about).

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      • tomT
        tom admin
        last edited by

        @scottesicdrone I'm leaning toward it being a hardware issue with your modem. Did anything hardware related change from when it was working and wasn't working? Do you have any other v1 modems you can test with?

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        • S
          scottesicdrone
          last edited by

          Nothing physically changed that I can recall, and unfortunately, we don't have extra modems though we ordered more modems. Last potential useful bit of info: when I ran dmesg, I saw errors relating to qmi pop up but I don't know what to make of them:

          yocto:/# dmesg | grep "qmi"
          [    1.186410] usbcore: registered new interface driver qmi_wwan
          [    1.187419] msm_sharedmem: sharedmem_register_qmi: qmi init successful
          [    5.741357] sysmon_send_event_no_qmi: Message sending failed -19
          [    5.890086] type=1130 audit(7.556:61): pid=1 uid=0 auid=4294967295 ses=4294967295 subj=system_u:system_r:init_t:s0-s15:c0.c1023 msg='unit=qmi_shutdown_modemd comm="systemd" exe="/lib/systemd/systemd" hostname=? addr=? terminal=? res=success'
          [    5.903844] sysmon_send_event_no_qmi: Message sending failed -19
          [    5.903850] sysmon_send_event_no_qmi: Message sending failed -19
          [    5.908564] sysmon-qmi: sysmon_clnt_svc_arrive: Connection established between QMI handle and slpi's SSCTL service
          [    5.914578] sysmon_send_event_no_qmi: Message sending failed -19
          [    6.039513] sysmon-qmi: sysmon_clnt_svc_arrive: Connection established between QMI handle and adsp's SSCTL service
          [    6.523379] sysmon-qmi: sysmon_clnt_svc_arrive: Connection established between QMI handle and modem's SSCTL service
          [    6.543970] msm_slim_qmi_send_power_request: QMI request failed 0x1 (Unknown error)
          [    7.045169] msm_slim_qmi_send_power_request: QMI request failed 0x1 (Unknown error)
          [    7.546548] msm_slim_qmi_send_power_request: QMI request failed 0x1 (Unknown error)
          [    8.049225] msm_slim_qmi_send_power_request: QMI request failed 0x1 (Unknown error)
          
          
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          • tomT
            tom admin
            last edited by

            Can you also run voxl-version so I can see what system image / package version you're using.

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            • S
              scottesicdrone
              last edited by

              Here is what I get when I run voxl-version:

              yocto:/# voxl-version
              --------------------------------------------------------------------------------
              system-image:    ModalAI 3.1.0 BUILDER: ekatzfey BUILD_TIME: 2020-12-23_19:41
              kernel:          #1 SMP PREEMPT Wed Dec 23 19:50:23 UTC 2020 3.18.71-perf
              factory-bundle:  1.0.1 (Yocto installation)
              --------------------------------------------------------------------------------
              architecture:    aarch64
              processor:       apq8096
              os:              GNU/Linux
              --------------------------------------------------------------------------------
              voxl-suite:
              Package: voxl-suite
              Version: 0.3.4
              Depends: voxl-utils (>= 0.6.0), libmodal_json (>= 0.3.4), libmodal_pipe (>= 1.7.8), librc_math (>= 1.1.4), libvoxl_io (>= 0.5.4), mavlink-camera-manager (>= 0.0.1), opencv (>= 4.5.1), openmp (>= 10.0.1), voxl-camera-server (>= 0.5.6), voxl-dfs-server (>= 0.0.7), voxl-docker-support (>= 1.1.1), voxl-gphoto2 (>= 0.0.5), voxl-hal3-tof-cam-ros (>= 0.0.5), voxl-imu-server (>= 0.7.8), voxl-modem (>= 0.11.0), voxl-mpa-tflite-server (>= 0.0.2), voxl-mpa-tools (>= 0.1.6), voxl-nodes (>= 0.1.3), voxl-qvio-server (>= 0.2.1), voxl-rtsp (>= 1.0.3), voxl-streamer (>= 0.2.1), voxl-vision-px4 (>= 0.8.1), voxl-vpn (>= 0.0.3)
              Status: unknown ok not-installed
              Section: base
              Architecture: all
              Maintainer: james@modalai.com
              MD5Sum: e1e5bf1a125affe5036099f6ce895bed
              Size: 1818
              Filename: voxl-suite_0.3.4.ipk
              Description: meta-package for voxl-suite stable release
              
              Package: voxl-suite
              Version: 0.2.0
              Depends: docker, imu_app (= 0.0.6), libvoxl_io (= 0.5.2), voxl-cam-manager (= 0.2.2), voxl-docker-support (= 1.1.1), voxl-hal3-tof-cam-ros (= 0.0.2), voxl-modem (= 0.10.0), voxl-nodes (= 0.0.8), voxl-rtsp (= 1.0.2), voxl-utils (= 0.5.2), voxl-vision-px4 (= 0.6.8), voxl_imu (= 0.0.4), voxl-time-sync (= 0.0.1), voxl-vpn (= 0.0.2), librc_math (= 1.1.2), libmodal_pipe (= 1.2.2), modalai-vl (= 0.1.3)
              Status: install user installed
              Section: base
              Architecture: armv7a
              Maintainer: james@modalai.com
              MD5Sum: af706cd3c1ea59f274f2ed9b93141f1d
              Size: 870
              Filename: voxl-suite_0.2.0.ipk
              Description: meta-package to install all of the voxl-suite
              Installed-Time: 689
              
              --------------------------------------------------------------------------------
              
              
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              • tomT
                tom admin
                last edited by

                Just to show you what a working modem would look like:

                / # voxl-modem --feather_configure
                Configuring GPIO pins
                    Setting defaults:
                        GPIO_PIN_WWAN_WAKEUP_IN  = 1
                        GPIO_PIN_WWAN_POWER_ON_N = 1
                        GPIO_PIN_WWAN_RESET_N    = 1
                    feather is DISABLED
                ENABLE WNC feather module
                    feather is DISABLED
                    feather is DISABLED
                    feather is DISABLED
                    feather is ENABLED, device detected: /dev/ttyUSB0
                

                It comes up within a few seconds. Good thought about qmi / dmesg, those errors will go away once the modem is powered up correctly by voxl-modem

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                • S
                  scottesicdrone
                  last edited by

                  This makes a lot of sense. I have seen this working before but now it just says feather is DISABLED until it power cycles and repeats. So if I understand correctly, after a few seconds, /dev/ttyUSB0 will be created and then the feather is enabled? Also random question: what is a feather exactly? I haven't heard of this before and I tried to look into it but I'm still confused!

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                  • tomT
                    tom admin
                    last edited by

                    @scottesicdrone Haha okay so "feather" is a remnant from the days that the VOXL predecessor was a Qualcomm product. The nickname for the project at the time was "Eagle", therefore a "feather" was the nickname for an add-on board for the Eagle. So any reference to "feather" in voxl-modem is just talking about the modem add-on board. An example of one of the VOXL's predecessors is currently powering NASA's "Ingenuity" Drone on Mars (https://mars.nasa.gov/technology/helicopter/).

                    A little ModalAI lore for you that you won't find on Google 😉

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                    • S
                      scottesicdrone
                      last edited by

                      Love the Lore and good thing to note! Last last thing, here is the link to an instance of me running dmesg if that's of any use.
                      output here
                      I'm going to keep trying to figure this out because this is a time-sensitive situation but if we will know for sure if it's a hardware issue once we get another modem to test it on. Thanks for the help thus far! Anything else I should try on here?

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                      • tomT
                        tom admin
                        last edited by

                        @scottesicdrone Thanks! I am going to have another resource take a look at the issue and I will update you with our conclusion. I will message you if anything else is needed.

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                        • S
                          scottesicdrone
                          last edited by

                          Sounds good, thanks!

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