Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Users
  • Groups
Collapse
Brand Logo

ModalAI Forum

  1. ModalAI Support Forum
  2. Ask your questions right here!
  3. 4k hi-res camera part number changed?

4k hi-res camera part number changed?

Scheduled Pinned Locked Moved Ask your questions right here!
5 Posts 2 Posters 595 Views 1 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • H Offline
    H Offline
    hmlow
    Regular
    wrote on last edited by
    #1

    Hi devs

    I purchased the 4k hi-res camera thinking that i would receive whatever i am using right now but when it arrived, it appears different from what i had before. The lens is now recessed and the part number has changed.

    Am a little upset that there was no notification regarding this. I cant install this on my aircraft anymore unless i make some modification to it.

    1 Reply Last reply
    0
    • Chad SweetC Offline
      Chad SweetC Offline
      Chad Sweet
      ModalAI Team
      wrote on last edited by Chad Sweet
      #2

      Hi hmlow, sorry for the confusion.

      We have multiple VOXL image sensors that can be used for 4k. Their titles and descriptions are different

      The following are both available, maybe one was ordered instead of the other by mistake?

      • 4k High-resolution Sensor for VOXL (8x8x5.8mm)
      • 4k High-resolution Sensor for VOXL (10x10x16mm)
      H 1 Reply Last reply
      0
      • Chad SweetC Chad Sweet

        Hi hmlow, sorry for the confusion.

        We have multiple VOXL image sensors that can be used for 4k. Their titles and descriptions are different

        The following are both available, maybe one was ordered instead of the other by mistake?

        • 4k High-resolution Sensor for VOXL (8x8x5.8mm)
        • 4k High-resolution Sensor for VOXL (10x10x16mm)
        H Offline
        H Offline
        hmlow
        Regular
        wrote on last edited by
        #3

        @Chad-Sweet

        No i believe there are two part numbers even for the 8x8x5.8mm version?

        M0025-2-01 and M0025-1

        This is what i received:
        1664206083942.jpg

        This is what i was expecting:
        orig.jpg

        1 Reply Last reply
        0
        • Chad SweetC Offline
          Chad SweetC Offline
          Chad Sweet
          ModalAI Team
          wrote on last edited by
          #4

          Oh, I see. You are correct. I didn't think we had sold any of the older version independently. The newer version (M0025-2) has a much better focal length and lens characteristics.

          We can send you the older version free of charge if you prefer, but at some point we will run out of stock.

          H 1 Reply Last reply
          0
          • Chad SweetC Chad Sweet

            Oh, I see. You are correct. I didn't think we had sold any of the older version independently. The newer version (M0025-2) has a much better focal length and lens characteristics.

            We can send you the older version free of charge if you prefer, but at some point we will run out of stock.

            H Offline
            H Offline
            hmlow
            Regular
            wrote on last edited by
            #5

            @Chad-Sweet I see... let me test it out first then.

            Might want to consider making a note on the store page in case this affects someone else as well. For one, the photo shown on the store does not match the product that is actually being sold.

            1 Reply Last reply
            0

            Hello! It looks like you're interested in this conversation, but you don't have an account yet.

            Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

            With your input, this post could be even better 💗

            Register Login
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            ModalAI
            Categories Recent Tags ModalAI.com Docs
            © 2026 ModalAI® · Accelerating autonomy for smaller, smarter, safer drones · Powered by NodeBB
            • Login

            • Login or register to search.
            • First post
              Last post
            0
            • Categories
            • Recent
            • Tags
            • Popular
            • Users
            • Groups