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Microhard modem is not bring reconized on laptop

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  • W Offline
    W Offline
    wrossi17
    wrote on last edited by
    #1

    I’m working with a Starling 2 Max equipped with a Microhard modem, and I’m trying to connect the companion Microhard modem to my laptop running Ubuntu 22.04 via a Micro-USB to USB-A cable. However, the laptop isn’t recognizing the device.

    Here are the details:
    • The modem is powered by a 5V PSU.
    • I’m using a Micro-USB data cable, not a charge-only cable.
    • On the modem, the RX and CPU lights are solid, RSSI lights 1, 2, and 3 are blinking, and there is no activity on the TX light.
    • The device does not show up in lsusb, and I see no relevant output in dmesg when plugging it in.
    • I have already run voxl-configure-modem on the Starling 2 Max.
    • This is my first attempt with this setup, and I have not gotten it operational.

    Is there anything else I should try to get the computer to recognize the modem?

    Chad Sweet 0C 1 Reply Last reply
    0
    • W wrossi17

      I’m working with a Starling 2 Max equipped with a Microhard modem, and I’m trying to connect the companion Microhard modem to my laptop running Ubuntu 22.04 via a Micro-USB to USB-A cable. However, the laptop isn’t recognizing the device.

      Here are the details:
      • The modem is powered by a 5V PSU.
      • I’m using a Micro-USB data cable, not a charge-only cable.
      • On the modem, the RX and CPU lights are solid, RSSI lights 1, 2, and 3 are blinking, and there is no activity on the TX light.
      • The device does not show up in lsusb, and I see no relevant output in dmesg when plugging it in.
      • I have already run voxl-configure-modem on the Starling 2 Max.
      • This is my first attempt with this setup, and I have not gotten it operational.

      Is there anything else I should try to get the computer to recognize the modem?

      Chad Sweet 0C Offline
      Chad Sweet 0C Offline
      Chad Sweet 0
      wrote on last edited by
      #2

      @wrossi17 can you post the output lsusb? You should be looking for something that includes "LAN75xx"

      W 1 Reply Last reply
      0
      • Chad Sweet 0C Chad Sweet 0

        @wrossi17 can you post the output lsusb? You should be looking for something that includes "LAN75xx"

        W Offline
        W Offline
        wrossi17
        wrote on last edited by
        #3

        @Chad-Sweet-0 Screenshot from 2025-06-26 13-38-35.png

        tomT 1 Reply Last reply
        0
        • W wrossi17

          @Chad-Sweet-0 Screenshot from 2025-06-26 13-38-35.png

          tomT Offline
          tomT Offline
          tom
          admin
          wrote on last edited by
          #4

          @wrossi17 Can you post a photo of your setup?

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