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  4. Microhard pMDDL 2450 Video Disconnects from QGC after ~15 Seconds

Microhard pMDDL 2450 Video Disconnects from QGC after ~15 Seconds

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  • Jeremy FrederickJ Offline
    Jeremy FrederickJ Offline
    Jeremy Frederick
    Regular
    wrote on last edited by
    #1

    Hello,

    Having a strange issue with the Microhard pMDDL 2450 Video Disconnecting from QGC. This issue occurs probably 1 in every 5 power cycles, where the video will cut out. Consistently, without issue, the video will disconnect for a moment after 15 seconds and then reconnect. We've inspected the camera server during these events and there is nothing to indicate that the camera server is going down, we're running SDK 1.0.0 currently. We've tried QGC 4.2.9 and 4.2.8 and have seen similar results.

    wilkinsafW 1 Reply Last reply
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    • Jeremy FrederickJ Jeremy Frederick

      Hello,

      Having a strange issue with the Microhard pMDDL 2450 Video Disconnecting from QGC. This issue occurs probably 1 in every 5 power cycles, where the video will cut out. Consistently, without issue, the video will disconnect for a moment after 15 seconds and then reconnect. We've inspected the camera server during these events and there is nothing to indicate that the camera server is going down, we're running SDK 1.0.0 currently. We've tried QGC 4.2.9 and 4.2.8 and have seen similar results.

      wilkinsafW Offline
      wilkinsafW Offline
      wilkinsaf
      ModalAI Team
      wrote on last edited by
      #2

      @Jeremy-Frederick

      I would look at this being a radio thing. I would try

      1. get some distance between the radios. if they are too close together there might be too much noise in the system
      2. monitor the radio health when you see the cut out (should be able to see that from the menu of microhard 192.168.168.2)
      3. see if this happens if you connect over straight ethernet (use this cable: https://www.amazon.com/USB-Ethernet-Adapter-Gigabit-Switch/dp/B09GRL3VCN/ref=sr_1_2_sspa?crid=1ZBIC6DOI8DB5&keywords=ethernet+to+usb+adapter&qid=1699997723&sprefix=ehternet+to+usb%2Caps%2C124&sr=8-2-spons&sp_csd=d2lkZ2V0TmFtZT1zcF9hdGY&psc=1). If you dont see the issue, i would look closer into how the radios are configured
      4. antennas: make sure you have the right radio antennas suggested by microhard
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