@dguido2023 Sorry you are struggling with your Ghost Receiver. Can you please help with an explicit issue or question? We don't have a problem configuring these in the factory, so maybe we can get you setup quickly.
Have you looked through this guide? https://docs.modalai.com/orqa-ghost/
Which SKU of Starling 2 do you have? Was it preconfigured with a Ghost receiver?
What version of SDK are you using?
If you installed the receiver yourself, how is it connected to the VOXL 2?
Are there specific configuration steps you tried that failed?