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    No able to update the time using time-sync

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    • tomT
      tom admin
      last edited by

      @Aldo-Castro-Freire Looks like wlan0 is in softap mode, try doing ifconfig wlan0 down and then pinging. I wonder if the routing is getting confused

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      • Aldo Castro FreireA
        Aldo Castro Freire
        last edited by Aldo Castro Freire

        9ffe526b-3b31-4204-869c-5afdf70ef7aa-image.png

        after that ping just hangs there

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        • tomT
          tom admin
          last edited by

          @Aldo-Castro-Freire Next thing to try

          Disable the voxl-modem service from running automatically with:

          systemctl disable voxl-modem
          

          Then reboot your VOXL with:

          reboot
          

          (or power cycle)

          Then ADB back in and run:

          voxl-modem-start.sh
          

          and paste that output here as well as open a new shell and see if you're able to ping

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          • tomT
            tom admin
            last edited by

            This would be running through what the voxl-modem service does in the background but gives us better visibility

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            • Aldo Castro FreireA
              Aldo Castro Freire
              last edited by

              this is my output
              b0a6e235-93ef-4560-9921-726b7d6a6587-image.png

              but it does not update time and no access to internet

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              • tomT
                tom admin
                last edited by

                @Aldo-Castro-Freire From what I can see, everything looks good on both the hardware and the software side. It's possible it's an issue with the carrier.

                We use GoogleFi for all of our testing so I unfortunately can't provide any guidance on anything related to your carrier.

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                • Aldo Castro FreireA
                  Aldo Castro Freire
                  last edited by

                  Today I tried using another provider for the SIM and it connected to the internet. Not sure where to start debugging this cause it is getting an IP, but I figure it needs internet access to get the time ?

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