Can Not Ping or SSH into VOXL Board IP

[ksitu]

We have a sentinel that we can not ssh or ping but another one that can be pinged and ssh'ed into. We can ping both the microhard IP's so we do not know what the issue is.

[ksitu]

@ksitu The Microhards are in Mesh mode and voxl-modem is configured but not running in the drone that is not working. We tried to restart and start the voxl modem service and got it to show it was running through voxl-inspect-services but after we leave the adb shell and relogin with adb shell, we see the voxl-modem service is not running.

[tom]

@ksitu voxl-modem doesn't need to continue running, for Microhard modems it just does some initialization and then exits.

What do you see with ifconfig? Is the network interface getting the IP address you expect?

[ksitu]

@tom Yes, the ifconfig gives us the IP address we configured, which is 192.168.168.180, but we can't ping nor ssh into it with that ip address

[tom]

@ksitu Can you ping the onboard microhard modem from that VOXL?

[ksitu]

@tom yes we can. We can ping the microhard modem IP but not the VOXL board IP

[tom]

@ksitu That's interesting, I would think that if you could ping that modem from that same VOXL that you would be able to ping the VOXL

[ksitu]

@tom that's what we thought also. Do you know what the issue could be? We might be able to bring in the drone to the ModalAI office so you guys could assist us in diagnosing the issue.

[tom]

@ksitu It's not something I remember seeing in the past, have you tried setting up the VOXL with a different IP if Microhard is unhappy with that one for some reason?

[ksitu]

@tom we can try that in a little bit and get back to you