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  3. VOXL Flight short circuit? Will not power up

VOXL Flight short circuit? Will not power up

Scheduled Pinned Locked Moved Unsolved Flight Core and Legacy VOXL
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  • Neal McFeeN Offline
    Neal McFeeN Offline
    Neal McFee
    wrote on last edited by
    #1

    Hi,

    I just purchased a flight deck and I notice the PX4 LED is not turning on now.
    It did turn on once, I was able to connect to QGroundControl, once via wifi.

    I disconnected power for the evening then the next day zero response from the Px4 module.
    Green/blue light does not turn on, I cannot connect to the px4 module via the USB dongle.

    I am able to connect to the VOXL and SSH in via wifi.

    If there is anything I can do here I'm happy to work with the team.

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    • modaltbM Offline
      modaltbM Offline
      modaltb
      ModalAI Team
      wrote on last edited by
      #2

      Hi @Neal-McFee ,

      As discussed in email, the replacement is on it's way. Sorry for the inconvenience! We'll also get a return shipping label to you, if you could send the original back we can look into what caused the issue.

      Thanks again,
      Travis

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      • Neal McFeeN Offline
        Neal McFeeN Offline
        Neal McFee
        wrote on last edited by
        #3

        Thanks Travis!

        And thanks for the excellent support.

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