mapper not working

[Allister Lim]

We are using the voxl starling max 2
we are following this tutorial: https://docs.modalai.com/setting-up-voxl-mapper/ and have used this set up
however nothing appears on our mapper in the voxl web portal.
please see me .conf file:
{
"config_file_version": 1,
"en_localhost_mavlink_udp": false,
"localhost_udp_port_number": 14551,
"en_vio": true,
"vio_pipe": "qvio",
"secondary_vio_pipe": "ov",
"vfc_vio_pipe": "ov",
"en_reset_vio_if_initialized_inverted": true,
"vio_warmup_s": 3,
"send_odom_while_failed": true,
"horizon_cal_tolerance": 0.5,
"en_hitl": false,
"offboard_mode": "trajectory",
"follow_tag_id": 0,
"figure_eight_move_home": true,
"robot_radius": 0.300000011920929,
"collision_sampling_dt": 0.1,
"max_lookahead_distance": 1,
"backtrack_seconds": 60,
"backtrack_rc_chan": 8,
"backtrack_rc_thresh": 1500,
"wps_move_home": true,
"wps_stride": 0,
"wps_timeout": 0,
"wps_damp": 1,
"wps_vfc_mission": true,
"wps_vfc_mission_loop": false,
"wps_vfc_mission_to_ramp": 25,
"wps_vfc_mission_to_kp": 0.10000000149011612,
"wps_vfc_mission_cruise_speed": 1,
"en_tag_fixed_frame": false,
"fixed_frame_filter_len": 5,
"en_transform_mavlink_pos_setpoints_from_fixed_frame": false,
This is what the mapper looks like:
voxl-version:
starling2-max (D0012):~$ voxl-version
────────────────────────────────────────────────────────────────────────────────
system-image: 1.8.04-M0054-14.1a-perf
kernel: #1 SMP PREEMPT Mon Mar 24 22:31:58 UTC 2025 4.19.125
────────────────────────────────────────────────────────────────────────────────
hw platform: M0054
mach.var: 1.0.1
SKU: MRB-D0012-4-V2-C28-T9-M11-X0
────────────────────────────────────────────────────────────────────────────────
voxl-suite: 1.5.0
────────────────────────────────────────────────────────────────────────────────
Packages:
Repo: http://voxl-packages.modalai.com/ ./dists/qrb5165/sdk-1.5/binary-arm64/
Last Updated: 2023-03-02 12:58:39
WARNING: repo file has changed since last update,
packages may have originated from a different repo
List:
libfc-sensor 1.0.7
libmodal-cv 0.5.18
libmodal-exposure 0.1.4
libmodal-journal 0.2.6
libmodal-json 0.4.7
libmodal-pipe 2.13.2
libqrb5165-io 0.5.0
libvoxl-cci-direct 0.3.3
libvoxl-cutils 0.1.5
modalai-slpi 1.2.0
mv-voxl 0.1-r0
qrb5165-bind 0.1-r0
qrb5165-dfs-server 0.2.0
qrb5165-imu-server 1.1.3
qrb5165-mini-tof-server 0.2.2
qrb5165-rangefinder-server 0.1.5
qrb5165-slpi-test-sig 01-r0
qrb5165-system-tweaks 0.3.6
qrb5165-tflite 2.8.0-2
voxl-bind-spektrum 0.1.1
voxl-camera-calibration 0.6.0
voxl-camera-server 2.2.4
voxl-ceres-solver 2:1.14.0-10
voxl-configurator 1.0.2
voxl-cpu-monitor 0.6.0
voxl-docker-support 1.3.1
voxl-elrs 0.4.7
voxl-esc 1.5.4
voxl-feature-tracker 0.5.2
voxl-flow-server 0.3.6
voxl-gphoto2-server 0.0.10
voxl-joystick-server 0.0.6
voxl-jpeg-turbo 2.1.3-7
voxl-lepton-server 1.3.3
voxl-lepton-tracker 0.0.4
voxl-libgphoto2 0.0.4
voxl-libuvc 1.0.7
voxl-logger 0.5.3
voxl-mavcam-manager 0.6.0
voxl-mavlink 0.1.5
voxl-mavlink-server 1.4.9
voxl-modem 1.1.8
voxl-mongoose 7.7.0-2
voxl-mpa-to-ros 0.3.9
voxl-mpa-tools 1.4.0
voxl-open-vins 0.4.19
voxl-open-vins-server 0.3.12
voxl-opencv 4.5.5-3
voxl-osd 0.1.8
voxl-portal 0.7.11
voxl-px4 1.14.0-2.0.105
voxl-px4-params 0.7.5
voxl-qvio-server 1.2.0
voxl-remote-id 0.0.9
voxl-reset-slpi 0.0.1
voxl-state-estimator 0.0.5
voxl-streamer 0.7.5
voxl-suite 1.5.0
voxl-tag-detector 0.0.5
voxl-tflite-server 0.4.1
voxl-utils 1.4.8
voxl-uvc-server 0.1.7
voxl-vision-hub 1.8.23
voxl-vtx 1.4.7
voxl-wavemux 0.0.1
voxl2-io 0.0.3
voxl2-system-image 1.8.04-r0
voxl2-wlan 1.0-r0
We expect a Map like this as per the video https://www.youtube.com/watch?v=MGJwPyVU71g&ab_channel=ModalAI