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Cannot install voxl-utils

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  • tanguy sagereT Offline
    tanguy sagereT Offline
    tanguy sagere
    Contributor
    wrote on last edited by
    #1

    Hello! Ive successfully installed the VOXL2 system image on my VOXL2 and am now trying to install the SDK. However, I get an error for the voxl-utils package, whereas the other packages installed without issue, which is particularly problematic as I need this package to install the overarching voxl-suite deb.

    Thank you for your help, error message below!

    xxx@xxx:/mnt/persist/voxl-suite-offline-packages$ sudo dpkg -i voxl-utils_1.0.0_arm64.deb 
    Selecting previously unselected package voxl-utils.
    (Reading database ... 88015 files and directories currently installed.)
    Preparing to unpack voxl-utils_1.0.0_arm64.deb ...
    Unpacking voxl-utils (1.0.0) ...
    Setting up voxl-utils (1.0.0) ...
    Job for voxl-wait-for-fs.service canceled.
    dpkg: error processing package voxl-utils (--install):
     installed voxl-utils package post-installation script subprocess returned error exit status 1
    Processing triggers for libc-bin (2.27-3ubuntu1.6) ...
    Errors were encountered while processing:
     voxl-utils
    
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    • ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #2

      Hi,

      We have releases for voxl2 that have the system image and SDK install paired together. I'd recommend downloading one of these from our downloads page, the latest is system image 1.3.1 with sdk 0.8 (which includes voxl-utils 1.1.4).

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      • tanguy sagereT Offline
        tanguy sagereT Offline
        tanguy sagere
        Contributor
        wrote on last edited by
        #3

        Hello! Thank you for your quick reply 🙂 I've downloaded the latest SDK from the download page as you recommended and re-ran into the same issue.

        xxx@xxx:/mnt/persist/voxl2_platform_1.3.1-0.8/voxl-sdk$ sudo dpkg -i voxl-utils_1.1.4_arm64.deb 
        (Reading database ... 88040 files and directories currently installed.)
        Preparing to unpack voxl-utils_1.1.4_arm64.deb ...
        Unpacking voxl-utils (1.1.4) over (1.1.4) ...
        Setting up voxl-utils (1.1.4) ...
        A dependency job for voxl-wait-for-fs.service failed. See 'journalctl -xe' for details.
        dpkg: error processing package voxl-utils (--install):
         installed voxl-utils package post-installation script subprocess returned error exit status 1
        Errors were encountered while processing:
         voxl-utils
        

        When running 'journalctl -xe' to see the details I get the following :

        xxx@xxx:/mnt/persist/voxl2_platform_1.3.1-0.8/voxl-sdk$ journalctl -xe
        -- Unit firmware-mount.service has failed.
        -- 
        -- The result is RESULT.
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: systemd-modules-load.service: Main process exited, code=exited, status=1/FAILURE
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: systemd-modules-load.service: Failed with result 'exit-code'.
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: Failed to start Load Kernel Modules.
        -- Subject: Unit systemd-modules-load.service has failed
        -- Defined-By: systemd
        -- Support: http://www.ubuntu.com/support
        -- 
        -- Unit systemd-modules-load.service has failed.
        -- 
        -- The result is RESULT.
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: dsp-mount.service: Main process exited, code=exited, status=32/n/a
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: dsp-mount.service: Failed with result 'exit-code'.
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: Failed to start Mount dsp partition to /dsp mount point.
        -- Subject: Unit dsp-mount.service has failed
        -- Defined-By: systemd
        -- Support: http://www.ubuntu.com/support
        -- 
        -- Unit dsp-mount.service has failed.
        -- 
        -- The result is RESULT.
        Aug 29 09:50:33 xxx-1e7fa15e systemd[1]: Reloading.
        Aug 29 09:50:33 xxx-1e7fa15e update-alternatives-recovery[2842]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:33 xxx-1e7fa15e update-alternatives-recovery[2842]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:33 xxx-1e7fa15e update-alternatives-recovery[2842]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:34 xxx-1e7fa15e update-alternatives-recovery[2842]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:34 xxx-1e7fa15e systemd[1]: Reloading.
        Aug 29 09:50:35 xxx-1e7fa15e sudo[2068]: pam_unix(sudo:session): session closed for user root
        Aug 29 09:50:35 xxx-1e7fa15e update-alternatives-recovery[3169]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:35 xxx-1e7fa15e update-alternatives-recovery[3169]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:35 xxx-1e7fa15e update-alternatives-recovery[3169]: update-alternatives: warning: forcing reinstallation of alternative /opt/qcom/usr/lib
        Aug 29 09:50:36 xxx-1e7fa15e systemd[1]: Started update-alternatives recovery.
        -- Subject: Unit update-alternatives-recovery.service has finished start-up
        -- Defined-By: systemd
        -- Support: http://www.ubuntu.com/support
        -- 
        -- Unit update-alternatives-recovery.service has finished starting up.
        -- 
        -- The start-up result is RESULT.
        Aug 29 09:50:36 xxx-1e7fa15e systemd[2847]: emergency.service: Executable /bin/plymouth missing, skipping: No such file or directory
        -- Subject: Process /bin/plymouth could not be executed
        -- Defined-By: systemd
        -- Support: http://www.ubuntu.com/support
        -- 
        -- The process /bin/plymouth could not be executed and failed.
        -- 
        -- The error number returned by this process is 2.
        
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        • ? Offline
          ? Offline
          A Former User
          wrote on last edited by
          #4

          Hi,

          Just for clarity on the current system image that you're on, could you send the output of the following commands:

          xxx@xxx:/$ voxl-version
          xxx@xxx:/$ cat /firmware/verinfo/ver_info.txt
          

          It looks like you've downloaded our latest platform release voxl2_platform_1.3.1-0.8. If you haven't already can you try flashing the 1.3.1 system image from that platform release and seeing if you still see this same issue.

          tanguy sagereT 1 Reply Last reply
          0
          • tanguy sagereT Offline
            tanguy sagereT Offline
            tanguy sagere
            Contributor
            wrote on last edited by
            #5
            This post is deleted!
            1 Reply Last reply
            0
            • ? A Former User

              Hi,

              Just for clarity on the current system image that you're on, could you send the output of the following commands:

              xxx@xxx:/$ voxl-version
              xxx@xxx:/$ cat /firmware/verinfo/ver_info.txt
              

              It looks like you've downloaded our latest platform release voxl2_platform_1.3.1-0.8. If you haven't already can you try flashing the 1.3.1 system image from that platform release and seeing if you still see this same issue.

              tanguy sagereT Offline
              tanguy sagereT Offline
              tanguy sagere
              Contributor
              wrote on last edited by
              #6

              @Hector-Nevarez Problem solved, was hardware-related. Thank you for your help!

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