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Recieved Fatal error from camera (hires, tracking)

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  • C Offline
    C Offline
    czarsimon
    Regular
    wrote on last edited by
    #1

    Hi guys, I'm using the latest 3.3.0 build with a hires and tracking cameras attached. I've been getting very frequent crashes of the voxl-camera-server app with the following errors:

    79a7c90e-df46-4eb3-89d1-f85eff432d05-image.png

    This happens every time after letting it run for a few minutes. During the crash I see the cpu utilization spike:

    dfbdc02d-e208-480c-9ed2-9ad840497605-image.png

    After some digging I found that the source of the error is in the Android camera HAL function process_capture_request which returns -ENODEV and is handled by the app by quitting. I'm not sure where to go from here though, how can this issue be fixed and prevented from happening in flight? Thanks

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    • ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #2

      Usually when we encounter this error it is because there is a mechanical issue where the camera is either not fully plugged in or there is a break in the cable. If its occurring after a few minutes it's possible that it's a heat issue causing a nearly broken joint to expand and fully break.

      Additionally, you can run

      logcat | grep camera
      

      to see the logs generated by the HAL3 layer.

      If you could check to see that your hires cable is fully plugged in and that there are no kinks in the cable, and then post some of the logcat logs from when camera server crashes (it's quite verbose so there will be a lot of content in the logs before the crash, but what matters is the crash itself) then hopefully we'll find whats causing the issue.

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      • ? A Former User

        Usually when we encounter this error it is because there is a mechanical issue where the camera is either not fully plugged in or there is a break in the cable. If its occurring after a few minutes it's possible that it's a heat issue causing a nearly broken joint to expand and fully break.

        Additionally, you can run

        logcat | grep camera
        

        to see the logs generated by the HAL3 layer.

        If you could check to see that your hires cable is fully plugged in and that there are no kinks in the cable, and then post some of the logcat logs from when camera server crashes (it's quite verbose so there will be a lot of content in the logs before the crash, but what matters is the crash itself) then hopefully we'll find whats causing the issue.

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        C Offline
        czarsimon
        Regular
        wrote on last edited by
        #3

        @Alex-Gardner Thanks Alex, that helped narrow it down to a hardware issue, replaced the camera and it's good now. Cheers.

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