I am having multiple issues relating to the M500's GPS as well as its battery reading on its GUI web page.

I can still get camera, accelerometer and gyro meter readings. from the drone's GUI page but that is it... The GPS is "N/A" and the battery level is "???" I have had this issue going on for more than a month now.

1.) It only works after it has been sitting for a while. But only for about a minute. It shows the battery at 50% and then it breaks. I genuinely believe something in the hardware is broken or is getting overheated, but the fan on the drone works just fine.

2.) To even get a connection to the QGC, the battery must be around 50%. And then, it will connect and spit out a bunch of errors, about how it will not respond to any of the code QGC is trying to tell the M500.

3.) When it does decide to communicate to QGC, the motors will not respond when testing them in the "actuator tab".

4.) There is also a piece of hardware on my M500 that is not on your M500 page at all. It does not have a label and I really have no idea what it does. The GPS on this drone is not like the ones you have on your manual too it is a square Taoglas cggbp.

I am more than willing to ship this thing back to you guys to fix it because I'm beginning to believe I have done everything in my power to try and get it to fly and I am having no luck.

If there is anyone I can contact to help get this drone fixed please let me know ASAP. It has been months and I just want to fly it.

Thank you for the info!

After messing with it some more, I think it might have to do with the batteries I am using. Because the drone is currently turned on and my laptop is connected to the drone's wifi, but it is no longer connecting to QGC, even with a micro USB connection too.

The battery I am using is a "14.8V, 45C, 4S1P, 3300, 4 Cell battery". And it will only read on the QGC when it is around 30-50%.

Any ideas what I should try next?

@tom Thank you for the info!

After messing with it some more, I think it might have to do with the batteries I am using. Because the drone is currently turned on and my laptop is connected to the drone's wifi, but it is no longer connecting to QGC, even with a micro USB connection too.

The battery I am using is a "14.8V, 45C, 4S1P, 3300, 4 Cell battery". And it will only read on the QGC when it is around 30-50%.

Any ideas what I should try next?

@tom In the command prompt, while connected to the drone's wifi, I usually put in the "ssh root@_ip_ command. I don't know the full reason to type this but I saw it in the instructions when establishing a pre-flight. I figured it was another connection step when configuring with QGC.

@tom

Update, I did not do a factory reset. But, I can connect to QGC but it only needed a wifi connection and not the "ssh root@". Do I need to "ssh root@" everytime I need to connect to QGC?

As of now, I cannot get the drone to connect to my radio or get it calibrated. It will not respond to any commands the QGC tries to send. Any ideas on what I should do next?

Update, I still have not been able to connect to the QGC.

What am I doing that could be causing connection issues?

How do I properly communicate with the PX4 content with the mavlink-server?

My WIFI is also not labeled at "VOXL:XXX.XX, etc..", is that an issue?

@Moderator Got it. Why is the flight core not responding to the VOXL then? I have everything configured as recommended and I still can't get the drone to register with QGC.

@shippwr3ckk My m500 does not also seem to have PX4 installed, is that required? And if so, where do I go to install it correctly?

@shippwr3ckk Would a complete factory reset of the drone's software be an option?

@tom I reset the file, matched the correct IPv4, and systemctl restarted. I am still not able to connect to QGC. What would be the next troubleshooting step? I have heard that it might have to do something with my batteries? I am honestly lost on what is causing the connection problems.