I loaded m500 parameters that I got from github onto the board using QGC. I'm hoping enabling DSHOT will address the above issues.
The larger issue is that I fried my drone's original VOXL-flight by accidentally powering it with a 19v supply. I've installed a replacement VOXL-flight, along with a new Pixhawk4 gps module. What I want is just a list of steps for getting the new VOXL-Flight and gps module configured for use in the m500, probably something similar to what you guys would do before shipping m500 orders. Obviously, that's a different question so I'll create a new topic for that.
Should all motor issues not be solved by properly integrating the fresh VOXL-Flight into the m500:
-Everything onboard the drone, is HW that comes included with an order for a VOXL-m500
-the battery I'm using is a Thunder Power RC ProliteX TP3400-4SPX25 (4 Cell, 14.8V, 50.3Wh)
-The ESCs are covered with insulation. They don't appear to be scraped or crushed, but electrically, I don't know if they've been damaged.