issue with orange apn

Olivier GASTÉ

hello every one,
I've setup following the manual voxl lte modem board over a voxl fresh standard main board

~ # voxl-modem --feather_configure
Configuring GPIO pins
    Setting defaults:
        GPIO_PIN_WWAN_WAKEUP_IN  = 1
        GPIO_PIN_WWAN_POWER_ON_N = 1
        GPIO_PIN_WWAN_RESET_N    = 1
    feather is DISABLED
ENABLE WNC feather module
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is ENABLED, device detected: /dev/ttyUSB0

according to this : https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-avec-un-service-d-orange-internet-sms-mms-mails-cloud-tv/mms/configurer-un-apn-internet-et-mms_192948-738196
APN name for orange networks is 'orange'
so I called set-apn.sh script with this (I also checked the AT+CGDCONT command on AT command guide of sierra WP7607)

~ # /usr/bin/set-apn.sh orange
setting APN to orange

after reboot I launch

~ # voxl-modem --connect_to_network
Verifying configuration for connecting to network
Configuration:
    --serial_port:       /dev/ttyUSB0
    --qmi_dev:           /dev/qcqmi0
    --network_interface: rmnet_usb0
    --uqmi_bin:          uqmi
    --modem_on_usb:      False
Activating modem
Configuring GPIO pins
    Setting defaults:
        GPIO_PIN_WWAN_WAKEUP_IN  = 1
        GPIO_PIN_WWAN_POWER_ON_N = 1
        GPIO_PIN_WWAN_RESET_N    = 1
    feather is DISABLED
ENABLE WNC feather module
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is ENABLED, device detected: /dev/ttyUSB0
Detecting feather modem:
ERROR: The required modem was not detected.

even if normaly it have to be negociated by PDP response I can try to force an IP in AT command AT+CGDCONT=1,"IP","orange","0.0.0.0",0,0,0,0

is it normal that script sending command to ttyUSB2 instead of ttyUSB0 ??

I also tried with another provider called bouygues : https://www.assistance.bouyguestelecom.fr/s/article/parametrage-mobile-email-mms-internet
the apn name looks to be mmsbouygtel.com
and I got same issue endding with :!

    feather is ENABLED, device detected: /dev/ttyUSB0
Detecting feather modem:
ERROR: The required modem was not detected.

thank's for any help

tom

Hi @Olivier-GASTÉ

It looks as though the instructions you are following are for the "v1" LTE modem while you are using a "v2" LTE modem.

Just yesterday I updated our modem documentation. Here is the updated documentation for getting your modem going: https://docs.modalai.com/lte-v2-modem-manual/

These instructions require the newest version of voxl-modem which can be downloaded directly from http://voxl-packages.modalai.com/stable/voxl-modem_0.10.0.ipk

In order to install this new ipk, you can use the following:

# On host pc
adb push voxl-modem_0.10.0.ipk /home/root/ipk/

adb shell

# On VOXL
opkg install /home/root/ipk/voxl-modem_0.10.0.ipk

Once installed, you should be able to use the voxl-configure-modem script to get your modem up and running.