@tom This is the SOM, our company only gets the QRB5165M and we've been flashing the same system image for months so I'm confident that's not where the issue is:

@tom The system image flashes with sudo, but the SDK does not; no adb devices are showing up and lsusb shows the same output after the flash.

@tom No, the device is not found in fastboot mode.

@tom With the QDL switch in the ON position:
Bus 002 Device 010: ID 05c6:9008 Qualcomm, Inc QUSB_BULK_CID:0412_SN:68E7EC23
With the QDL switch in the OFF position:
Bus 002 Device 010: ID 18d1:d00d Google Inc. Android Serial: f75e1ba6

@tom Yes correct

Hi @tom I can confirm the VOXL 2s I have are QRB5165M.

Hi,

I'm trying to follow the steps listed here to unbrick a VOXL 2: https://docs.modalai.com/voxl2-unbricking. However, after the process completes I'm unable to access it through adb. I tried running it on two computers and multiple VOXL 2s with the same results. The following is the output of the QDL Tool:

Selected Flat Build:2024-06-17-1.7.4-M0054-1
Provisioning UFS...
{"message": "UFS provisioning succeeded, please reset power to the device\n"}
Flashing CDT...
{"message": "Flash CDT succeeded\n"}
Flashing Flat Build...
{"message": "Flash flat build passed\n"}

After that and a reboot adb wait-for-device hangs for over 5 minutes

@Advait-Pandit Did you ever figure this out? We're running into the same problem on multiple VOXL 2s.

@tom I tried restoring the superblock using mke2fs -n /dev/sda8 to find backups and then trying all of them with e2fsck -b <backup_superblock> /dev/sda8 All of them failed to restore the filesystem. I'm seeing this on multiple VOXL 2s so it's not isolated just to this one.

@tom I just tried it, got stuck at the following step even after hard rebooting the device:

...
Flashing: modalai_cal | m0054-cal-fs.ext4
[------------------------------------------------------------    ]( 94%)
Done Flashing
[----------------------------------------------------------------](100%)
< waiting for any device >
./flash-system-image.sh: line 624: 36563 Killed: 9               fastboot reboot
[INFO] Waiting for ADB, if this takes more than 1 minute power cycle VOXL

Nothing using adb devices