# Starling 2 Max STEP file (SKU MRB-D0012-4-V4-C28-T8-M36) - cannot receive download portal verification email

Source: https://forum.modalai.com/topic/5502/starling-2-max-step-file-sku-mrb-d0012-4-v4-c28-t8-m36-cannot-receive-download-portal-verification-email
Category: General Questions (https://forum.modalai.com/category/2/general-questions)
Posted: 2026-10-05 17:39:16 UTC by Alan Martinez
Replies: 0 · Views: 18

## Alan Martinez · 2026-10-05 17:39:16 UTC

**Hardware:** (board / drone / SKU, serial # if you have it)
Starling 2 Max, SKU MRB-D0012-4-V4-C28-T8-M36, VOXL 2 (M0054)
**Software version:** (paste the output of `voxl-version`)
system-image: 1.8.08-M0054-14.1a-perf
voxl-suite: 1.6.4~beta5
**Configuration / services:** (paste the output of `voxl-inspect-services`)

**What I am trying to do:**
I'm designing a 3D-printed mounting plate to attach a Raspberry Pi 5 + Hailo AI camera payload to the top deck of my Starling 2 Max. I need the full-drone STEP assembly for my SKU to get the frame mounting hole positions and clearances around the camera mounts. The latest file I can find is D0012-4-V3-C28-M36-T7-K0-Starling2-Max-V3-20260317.step, but my SKU is a V4 (T8).

**What actually happens:** (error messages, behavior)
The STEP files linked from the Starling 2 Max datasheet are on the developer download portal, which requires an account. I created one, but the email verification message never arrives (I checked spam and junk), so I can't log in and download.
**Steps to reproduce:**
1. Open docs.modalai.com/starling-2-max-datasheet and click the 3D STEP link
2. Create an account on the download portal
3. Wait for the verification email, which never arrives
**Logs / pictures:** (attach files; PX4 logs -> https://logs.px4.io)