# Microhard modem is not bring reconized on laptop

Source: https://forum.modalai.com/topic/4537/microhard-modem-is-not-bring-reconized-on-laptop
Category: General Questions (https://forum.modalai.com/category/2/general-questions)
Posted: 2025-06-24 19:14:08 UTC by wrossi17
Replies: 3 · Views: 688

## wrossi17 · 2025-06-24 19:14:08 UTC

I’m working with a Starling 2 Max equipped with a Microhard modem, and I’m trying to connect the companion Microhard modem to my laptop running Ubuntu 22.04 via a Micro-USB to USB-A cable. However, the laptop isn’t recognizing the device.

Here are the details:
	•	The modem is powered by a 5V PSU.
	•	I’m using a Micro-USB data cable, not a charge-only cable.
	•	On the modem, the RX and CPU lights are solid, RSSI lights 1, 2, and 3 are blinking, and there is no activity on the TX light.
	•	The device does not show up in lsusb, and I see no relevant output in dmesg when plugging it in.
	•	I have already run voxl-configure-modem on the Starling 2 Max.
	•	This is my first attempt with this setup, and I have not gotten it operational. 

Is there anything else I should try to get the computer to recognize the modem?

## Reply by Chad Sweet 0 · 2025-06-26 17:16:22 UTC

@wrossi17 can you post the output lsusb? You should be looking for something that includes "LAN75xx"

## Reply by wrossi17 · 2025-06-26 17:45:19 UTC (in reply to Chad Sweet 0)

@Chad-Sweet-0 ![Screenshot from 2025-06-26 13-38-35.png](https://forum.modalai.com/assets/uploads/files/1750959913282-screenshot-from-2025-06-26-13-38-35.png)

## Reply by tom (ModalAI staff) · 2025-07-08 21:07:20 UTC (in reply to wrossi17)

@wrossi17 Can you post a photo of your setup?