# issue with orange apn

Source: https://forum.modalai.com/topic/17/issue-with-orange-apn
Category: ESCs, Sensors and Accessories (https://forum.modalai.com/category/15/escs-sensors-and-accessories)
Tags: cellular
Posted: 2020-10-02 10:29:39 UTC by Olivier GASTÉ
Replies: 1 · Views: 693

## Olivier GASTÉ · 2020-10-02 10:29:39 UTC

hello every one, 
I've setup following the [manual](https://docs.modalai.com/lte-modem-manual/) voxl lte modem board over a voxl fresh standard main board 
```
~ # voxl-modem --feather_configure
Configuring GPIO pins
    Setting defaults:
        GPIO_PIN_WWAN_WAKEUP_IN  = 1
        GPIO_PIN_WWAN_POWER_ON_N = 1
        GPIO_PIN_WWAN_RESET_N    = 1
    feather is DISABLED
ENABLE WNC feather module
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is ENABLED, device detected: /dev/ttyUSB0
```
according to this : https://assistance.orange.fr/mobile-tablette/tous-les-mobiles-et-tablettes/depanner/probleme-avec-un-service-d-orange-internet-sms-mms-mails-cloud-tv/mms/configurer-un-apn-internet-et-mms_192948-738196
APN name for orange networks is 'orange'
so I called set-apn.sh script with this (I also checked the AT+CGDCONT command on AT command guide of sierra WP7607) 
```
~ # /usr/bin/set-apn.sh orange
setting APN to orange
```
after reboot I launch 
```
~ # voxl-modem --connect_to_network
Verifying configuration for connecting to network
Configuration:
    --serial_port:       /dev/ttyUSB0
    --qmi_dev:           /dev/qcqmi0
    --network_interface: rmnet_usb0
    --uqmi_bin:          uqmi
    --modem_on_usb:      False
Activating modem
Configuring GPIO pins
    Setting defaults:
        GPIO_PIN_WWAN_WAKEUP_IN  = 1
        GPIO_PIN_WWAN_POWER_ON_N = 1
        GPIO_PIN_WWAN_RESET_N    = 1
    feather is DISABLED
ENABLE WNC feather module
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is DISABLED
    feather is ENABLED, device detected: /dev/ttyUSB0
Detecting feather modem:
ERROR: The required modem was not detected.
```
even if normaly it have to be negociated by PDP response I can try to force an IP in AT command AT+CGDCONT=1,\"IP\",\"orange\",\"**0.0.0.0**\",0,0,0,0

is it normal that script sending command to ttyUSB2 instead of ttyUSB0 ??

I also tried with another provider called bouygues :  https://www.assistance.bouyguestelecom.fr/s/article/parametrage-mobile-email-mms-internet
the apn name looks to be mmsbouygtel.com
and I got same issue endding with :! 
```
    feather is ENABLED, device detected: /dev/ttyUSB0
Detecting feather modem:
ERROR: The required modem was not detected.
```

thank's for any help

## Reply by tom (ModalAI staff) · 2020-10-02 16:47:25 UTC

Hi @Olivier-GASTÉ 

It looks as though the instructions you are following are for the "v1" LTE modem while you are using a "v2" LTE modem. 

Just yesterday I updated our modem documentation. Here is the updated documentation for getting your modem going: https://docs.modalai.com/lte-v2-modem-manual/

These instructions require the newest version of `voxl-modem` which can be downloaded directly from http://voxl-packages.modalai.com/stable/voxl-modem_0.10.0.ipk

In order to install this new ipk, you can use the following:
```
# On host pc
adb push voxl-modem_0.10.0.ipk /home/root/ipk/

adb shell

# On VOXL
opkg install /home/root/ipk/voxl-modem_0.10.0.ipk
```

Once installed, you should be able to use the `voxl-configure-modem` script to get your modem up and running.